Tommycar Collision Center

4.9 (633reviews)
95%
PO BOX 1450,  Northampton,  MA  01061

In operation 6 years.

Tommy Car Collision Center is staffed by professional auto body repair specialists, auto body painters, as well as highly trained collision auto body repair estimators. Together, we work as a team to accurately assess vehicle damage and coordinate repairs necessary to get you back on the road safely. Our auto body repair estimation process helps identify visual and hidden damage caused by an auto accident or related incident that has caused damage to your vehicle. Tommy Car Collision Center offers complete automotive collision repair services to help get you back on the road. We are proud to offer quality workmanship on all of our collision auto body repair services. Everything we offer, from dent and scratch repair to automotive painting, to fender and bumper repair, is covered by our guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan

Reviews (633)

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Repair Quality

Took only 4 days and personnel extremely personable

Customer Service

See previous note but why did someone remove my oil sticker on left front window?

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Repair Quality

Customer Service

Courteous, quick, clean and just a perfect job.

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Repair Quality

Well done job, on time. Good communication - canโ€™t ask for more!

Customer Service

Well done job, on time. Good communication - canโ€™t ask for more!

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Will always refer my friends, family, and neighbors to you. I do not drive to Northampton because I have extra time, merely the quality and service is excellent. Manny and his team are rock starsโ€”genuinely kind, honest, caring, and professional. You are so blessed to have the business supported by such good people.

Repair Quality

Excellent job. Car looks brand new.

Customer Service

I would rate the customer service a โ€œ100โ€ if there was an option. Excellent customer service. The team has always (repeat customer here!) been wonderfully kind, professional and gives 110% for the customer.

Likely to Recommend

Repair Quality

Rachel was great! She was pleasant anytime I spoke with her!

Customer Service

Rachel was great! She was pleasant anytime I spoke with her!

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Likely to Recommend

I will for sure! Great work! Thank you

Repair Quality

Did an awesome job! Like brand new!

Customer Service

Customer service was fantastic! I was kept updated on the status of my repair often.

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We have already mentioned to numerous people how satisfied we were.

Repair Quality

We are beyond satisfied with the work done on our car.

Customer Service

Rachel was such a lovely person to deal with. She made everything so easy. She is the perfect customer service person to represent a company.

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Likely to Recommend

I will absolutely be recommending TommyCar Collision to anyone I know who needs a good body shop!

Repair Quality

I was extremely satisfied with the work that TommyCar Collision completed on my VW Golf Alltrack! I was rear-ended by a Semi truck, and somehow these folks made it look like it never happened. Also, special shout-out to Rachel who was always there to answer my questions! I really felt like I was in great hands the whole way through the process.

Customer Service

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My Experience

Great job, the car looks brand new. Start to finish, good up dates, helpful attentive office crew. The whole episode, which could have been stressful, was so smooth I kept thinking I was missing some steps. Thanks to you all.

Likely to Recommend

Have already.

Repair Quality

The car looks as if it has just come off the show room floor. No mean feat, considering it is eighteen years old. Great job ๐Ÿ‘

Customer Service

Excellent, friendly very informative in making sure I understood all that was going to happen and time frame. Regular up dates where a nice touch for piece of mind.

Returned Clean

Likely to Recommend

Awesome professionalism. Give Rachel a raise!

Repair Quality

Very good.

Customer Service

Rachel was great on the phone; professional courteous, and kind. Her assistant who looked at the car was very informative about what would be done. She was very polite too. From what I could see the body work was super-new door.

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Repair Quality

Customer Service

Rachael was amazing. She was so helpful in working with us to navigate our insurance.

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My Experience

The customer service was outstanding and my Tiguan looks as good as new, thank you for such awesome care of my vehicle and thanks to your staff for taking such good care of me!

Likely to Recommend

While I wish I hadn't needed to go there, I cannot say enough about what an outstanding experience it was.

Repair Quality

The job done repairing the damage to my car could not have been better, they clearly take good care to do superior work.

Customer Service

Everyone with whom I interacted, especially Rachel, were awesome. I needed service done on the car as well and the folks there delivered my car to the VW dealership, saving me an extra trip!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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