Tommycar Collision Center

4.9 (629reviews)
96%
PO BOX 1450,  Northampton,  MA  01061

In operation 6 years.

Tommy Car Collision Center is staffed by professional auto body repair specialists, auto body painters, as well as highly trained collision auto body repair estimators. Together, we work as a team to accurately assess vehicle damage and coordinate repairs necessary to get you back on the road safely. Our auto body repair estimation process helps identify visual and hidden damage caused by an auto accident or related incident that has caused damage to your vehicle. Tommy Car Collision Center offers complete automotive collision repair services to help get you back on the road. We are proud to offer quality workmanship on all of our collision auto body repair services. Everything we offer, from dent and scratch repair to automotive painting, to fender and bumper repair, is covered by our guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan

Reviews (629)

Likely to Recommend

I have already recommended to a few friends

Repair Quality

Pleasure doing business with your company.

Customer Service

Excellent, friendly and efficient.

Returned Clean

Likely to Recommend

Repair Quality

The best around and the office staff is amazing. So happy I chose Tommy Car Collision to do the repairs. Very satisfied and will recommend to friends and family. Now my go to Collision center. Hoping I dont have anymore incidents in future though. Thanks again

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

All the work looked great, I had to bring the car back the next week so the door could be realigned a little . The car was repaired and was ready for me the next day for pick up. The Staff was very kind and helpful.

Customer Service

Returned Clean

Likely to Recommend

I will recommend anybody that needs autobody work completed to have it performed at TCC!

Repair Quality

Hayden is always fantastic to work with! She made the process extremely smooth and easy! Thanks Hayden and the whole team at TCC!

Customer Service

Very satisfied!

Returned Clean

Likely to Recommend

Repair Quality

Hayden Woods was rude and inefficient. The accident was caused by the failure of auto stop yet that system was not checked. It took 30 days to replace 2 tires and a grill. I received answers like “” I don’t have that information in front of me “, “we don’t file insurance claims with that company “, and “I don’t know why you would want to know that.” The manager saw nothing wrong with keeping the car for 30 days.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thoroughly pleased with the job done - timely, professional, and extremely price competitive. Thank you

Customer Service

Very cordial and well informed

Returned Clean

Likely to Recommend

I have already recommended Tommy Car Collision to 2 friends!

Repair Quality

My wife and I had a great experience with Tommy Car Collision Center. The customer service was top notch- Thank you to their staff! This stuff is stressful and they helped us with some special requests, my wife’s car now looks better than prior to the car accident.

Customer Service

My wife and I had a great experience with Tommy Car Collision Center. The customer service was top notch- Thank you to their staff! This stuff is stressful and they helped us with some special requests, my wife’s car now looks better than prior to the car accident.

Returned Clean

Likely to Recommend

Repair Quality

Excellent

Customer Service

Lovely people

My Experience

All the staff were super nice and helpful and we got our car repaired fast with no headaches. I’m so grateful!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

TommyCar worked with the insurance agency to make sure my car would be fixed for the amount they decided the vehicle was worth, and went above and beyond finding the parts needed for my elderly car.

Customer Service

Very timely in their communications, and very responsive to my concerns.

Returned Clean

Likely to Recommend

Repair Quality

Car looks better than ever!

Customer Service

Returned Clean

Likely to Recommend

The receptionist was really nice and attentive

Repair Quality

Thank you so much for getting everything done quickly and efficiently! I appreciate it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

While backing out of my very narrow garage. I accidentally scraped my fender. I did not want to file an insurance claim, preferring to pay out of pocket. Jessie understood my request and was most generous in her estimate. My car was ready in only four days and the staff did a beautiful job! Once again, Tommy’s has left me smiling even though I paid out of pocket! Everyone there is just wonderful! Thank you, Tommy’s once again!

Customer Service

While backing out of my very narrow garage. I accidentally scraped my fender. I did not want to file an insurance claim, preferring to pay out of pocket. Jessie understood my request and was most generous in her estimate. My car was ready in only four days and the staff did a beautiful job! Once again, Tommy’s has left me smiling even though I paid out of pocket! Everyone there is just wonderful! Thank you, Tommy’s once again!

Returned Clean

Likely to Recommend

Repair Quality

Beautiful job!

Customer Service

Great people to work with

Returned Clean

Likely to Recommend

I always recommend them with complete confidence and will continue to do so.

Repair Quality

They are absolutely wonderful. The repairs are always beautifully done, with a real concern for what it is that you want for your vehicle. They are completely honest and trustworthy, and delightful to work with. I would never go anywhere else

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Easy process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Friendly staff. Mechanics did nice repair work on my car.

Customer Service

Good customer service. The only thing, and it's small, I was told that a form would be emailed to me to sign that day and I never got it. The next time we were on the phone I asked about it and ended up signing it at the office.

Returned Clean

Likely to Recommend

Repair Quality

Car looks brand new, and weathertech aftermarket bumper guard was installed perfectly!

Customer Service

Excellent, easy.