Tommycar Collision Center

4.9 (637reviews)
96%
PO BOX 1450,  Northampton,  MA  01061

In operation 6 years.

Tommy Car Collision Center is staffed by professional auto body repair specialists, auto body painters, as well as highly trained collision auto body repair estimators. Together, we work as a team to accurately assess vehicle damage and coordinate repairs necessary to get you back on the road safely. Our auto body repair estimation process helps identify visual and hidden damage caused by an auto accident or related incident that has caused damage to your vehicle. Tommy Car Collision Center offers complete automotive collision repair services to help get you back on the road. We are proud to offer quality workmanship on all of our collision auto body repair services. Everything we offer, from dent and scratch repair to automotive painting, to fender and bumper repair, is covered by our guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan

Reviews (637)

Likely to Recommend

Repair Quality

Excellent work. Looks like new.

Customer Service

Very polite.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

The truck was repaired well and returned looking great.

Customer Service

Returned Clean

Likely to Recommend

Definitely will recommend TCC to my family or friends!

Repair Quality

Very pleased on how my 2019 Legacy looks! Work was done in a shorter time than expected which is also good as I don't know if anyone who likes being without their vehicle! Very helpful and friendly staff too!

Customer Service

See previous comment...very helpful and friendly!

Returned Clean

Likely to Recommend

Without a doubt!!

Repair Quality

Customer Service

Customer Service was absolutely amazing. Everyone I met was so friendly with a smile, knowledgeable. It made the whole experience easy and stress free.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service, Kevin went above and beyond the call of duty in detailing my car !

Customer Service

Returned Clean

Likely to Recommend

Nice folks but right off the bat on pickup day i thought the finished outcome looked lousy.verified with others. I get that i was pretty clear that i didnt wanna sink too much money into the panel repair but i also didnt go the cheapest route either & sortof expected a bit more because of the affiliation with nissan. Even i got the lines to come together better than the professional who had my car for 2 days did. And i was using the mounting hardwared that had been compromised....this repair entailed me buying new mounting hardware for the panels so when it looks as bad as it does now im a bit surprised TCC stood back and said "yep thats the best we can do" Disappointed i guess...nice folks but probably wouldnt recommend.

Repair Quality

Nice folks but right off the bat on pickup day i thought the finished outcome looked lousy.verified with others. I get that i was pretty clear that i didnt wanna sink too much money into the panel repair but i also didnt go the cheapest route either & sortof expected a bit more because of the affiliation with nissan. Even i got the lines to come together better than the professional who had my car for 2 days did. And i was using the mounting hardwared that had been compromised....this repair entailed me buying new mounting hardware for the panels so when it looks as bad as it does now im a bit surprised TCC stood back and said "yep thats the best we can do" Disappointed i guess...nice folks but probably wouldnt recommend.

Customer Service

Nice folks but right off the bat on pickup day i thought the finished outcome looked lousy.verified with others. I get that i was pretty clear that i didnt wanna sink too much money into the panel repair but i also didnt go the cheapest route either & sortof expected a bit more because of the affiliation with nissan. Even i got the lines to come together better than the professional who had my car for 2 days did. And i was using the mounting hardwared that had been compromised....this repair entailed me buying new mounting hardware for the panels so when it looks as bad as it does now im a bit surprised TCC stood back and said "yep thats the best we can do" Disappointed i guess...nice folks but probably wouldnt recommend.

Returned Clean

Likely to Recommend

Repair Quality

Very good job fixing it

Customer Service

Very friendly and kept me up to date on everything

Likely to Recommend

No complaints with work though I did have to wait several weeks to bring the car in for repair.

Repair Quality

I’ve only had my car back for a few days so it’s difficult to assess repair work down the road. My car is driving beautifully right now.

Customer Service

On a scale from 1-10 Donna Dunne deserves a 100! By far the most gracious and helpful service rep I have ever encountered. She’s a gem.

Returned Clean

Likely to Recommend

Repair Quality

Brice and Donna were extremely helpful and the job was done very well.

Customer Service

Brice and Donna were really helpful and the paint job was done really well.

My Experience

I was very happy with being able to communicate with the staff and get answers to my questions very quickly. They also went over and beyond to make sure that everything was repaired and ready before a holiday weekend!! Thanks for everything!

Likely to Recommend

Repair Quality

Excellent customer service and work. Done professionally and correctly. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Satisfied with the work, just didn’t know that my son would have to bring the car back again to put the plastic on it because the paint had to cure. Communicative service which is great. Just wish we had known right off the bat. It would have to be brought back in at a later date.

Customer Service

Satisfied with the work, just didn’t know that my son would have to bring the car back again to put the plastic on it because the paint had to cure. Communicative service which is great. Just wish we had known right off the bat. It would have to be brought back in at a later date.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Donna was extremely helpful throughout my entire experience, from making the appointment, providing updates, and receiving my finished vehicle. I have no complaints!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were friendly, respectful, trustworthy and upfront. They kept me updated on the repair progress. The job was done well. My car looks great.

Customer Service

They were friendly, upfront, and kept me updated with the progress

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

This was my third visit to TCC. The people there are wonderful knowledgeable and pleasant my vehicle was repaired in a timely manner and looks beautiful. Thank you TCC

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

good service, nice people

Customer Service

Returned Clean