Total Collision & PDR

4.9 (907reviews)
96%
910 W. Northwest Hwy,  Arlington Heights,  IL  60004
Bot
Shop AssistantSparkles

In operation 28 years, 8 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Tesla
Volkswagen

Reviews (907)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Estoy esperando que me repongan mis vidrios de las ventanas que me dañaron

Repair Quality

No quedo bien 😔

Customer Service

No me quedo bien y me rayaron el vidrio 😏

Returned Clean

Likely to Recommend

See initial comment

Repair Quality

Quality of work was excellent, car was delivered ahead of schedule, shop was extremely professional. Would recommend this shop to anyone !!!

Customer Service

See initial comment

Returned Clean

My Experience

Very satisfied with my repair, Alan quoted me a very reasonable price and fixed my car in no time, they even booked me an Uber for back and forth. Would absolutely recommend it to everyone. I opted for a paint less dent repair for my Porsche Macan.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great operation!!

Repair Quality

Everything was great, only reason not a 10 is cost of repair.

Customer Service

Everyone was awesome

Returned Clean

Likely to Recommend

Repair Quality

The repair looks great, the paint on the new bumper matches the rest of thr car exactly

Customer Service

Total Collision was flexible in working with my schedule, and had my car done early.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fixed the car, looked really good, and made another fix when they forgot something. Great service.

Customer Service

Returned Clean

My Experience

My Experience

From the moment I brought in my car to picking it up, I was treated with respect and patience. The staff was so helpful (calling rental car for pick up and drop off), and answering all of my questions. The car was done on time (even a little earlier than expected) with no surprise charges. Excellent experience and would highly recommend it to anyone needing car repair.

My Experience

Very happy with the work.

My Experience

The staff was extremely professional. I received multiple updates as the work progressed. Upon completion, the car was very clean and all work was done to complete satisfaction. I would highly recommend this shop.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Alan and team did a great job. Results and professionalism exceeded my expectations. Thanks to all!

Likely to Recommend

Repair Quality

Car looks great, very please with Alen and team!

Customer Service

Car looks great, very happy with professionals and result

Returned Clean

My Experience

As I've said on Google, my car was done beautifully ahead of schedule, cleaned top to bottom, inside and out. If there was anything else you could have done, I don't know what that would be. You guys have worked on many of my cars over the years and I've never had a single issue with any of them. I hope I never have to use you again, but you can be assured that when (if?) the time comes you will get the job. Thank you, thank you for always being there when I've needed you!!!

My Experience

Everyone was very professional, kind, hard working, and listened to our concerns! We truly appreciated everyone! My car was spotless and so clean! Thank you all so much the exceptional work ! God bless you all!

My Experience

All the work promised is completed on time and got regular updates about the repair.

Likely to Recommend

Repair Quality

Alan was the best

Customer Service

Returned Clean

My Experience

This was my third time bringing two different Tesla’s to your shop. Each time, the work and the service were outstanding! I love that the car was cleaned when I picked it up. Nice touch! I worked with Alan each time and he was fantastic! Very communicative and responsive and professional. Great shop! Thank you!