Total Collision & PDR

4.9 (923reviews)
96%
910 W. Northwest Hwy,  Arlington Heights,  IL  60004
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Shop AssistantSparkles

In operation 28 years, 8 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Tesla
Volkswagen

Reviews (923)

My Experience

Everyone was very nice & professional. Work was done quickly & we are very satisfied.

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Really good experience

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My Experience

Lalo and Bianca were wonderful to work with! The shop did an excellent job repairing my fender and my car was returned in immaculate condition outside and in. Thanks Total Collision

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Second time service. Customer service was excellent

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My Experience

Getting a quote by sending pictures is very convenient and one of the main reasons why I chose to go here. At other places, you’d have to go in for a quote and then schedule when to do the work. This makes it so much easier to schedule around work and taking time off. The actual work on my car was completed quickly, as the quote said, and I think the price was more than fair. It really is an “art” to remove the dents I had (that were very small, but annoyed me lol) and I can’t even tell it happened. I’m extremely satisfied. And thank you to Eduardo for the communication!

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I’m recommending this place to all my car friends.

Repair Quality

Love the work done to my car! Quote was a fair and the time of work basically matched the quote. Will come back if someone door dings me or another accident happens!

Customer Service

It was great, Eduardo gave me speedy responses and the from desk girl (don’t remember her name) was really nice!

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Can see a dried little paint drip spots where it was patched up

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Very friendly

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I would absolutely recommend Total Collision & PDR, especially to my friends who own Teslas.

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I was pleased with my experience working with Total Collision &PDR. Every person I spoke with there was knowledgeable and helpful in the process of getting my car repaired. They gave great info on how they work with my insurance, and they offered advice on how I can ensure getting my deductible covered by the person who damaged my car. This was my first time dealing with a repair after an accident and Total Collision & PDR made the process easy. Thank you!

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Very knowledgeable and kind.

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Great job on the Tesla, good communication. Thank you!

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My Experience

You’ve got my trust and confidence. You’ll have my business every time.

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Fantastic Customer Service and Quality Work! Great customer service—super convenient that they provide rides to and from while working on your car. They successfully removed my dent and went the extra mile to buff out the scratches as best they could without needing a paint job. I highly recommend reaching out to them if you need any body work done!

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Very professional

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My Experience

Very professional work happy with the results. Thank you.

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