Total Collision & PDR

4.9 (925reviews)
96%
910 W. Northwest Hwy,  Arlington Heights,  IL  60004
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Shop AssistantSparkles

In operation 28 years, 8 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Tesla
Volkswagen

Reviews (925)

My Experience

Very professional work happy with the results. Thank you.

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Returned Clean

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My Experience

Total Collision did an excellent job of completing the repairs to my vehicle. They went well above their job requirements to get my car finished in time. Thank you.

Likely to Recommend

A good place to get your car fixed up.

Repair Quality

Total Collision did a great job completing the repairs on my vehicle. They went out of their way to provide great service to get everything done in time.

Customer Service

Very friendly and willing to help get your car back to you as soon as possible.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

The folks at Total are absolutely amazing! They are beautiful people, very knowledgeable, very caring and supportive! They will have my business as long as I’ll have a car! My Volkswagen looks like it’s brand new! Thank you!

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Repair Quality

My car looks absolutely amazing! Thank you Total!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

You guys did a great job!

Customer Service

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Definitely

Repair Quality

I think your guys did a very good job

Customer Service

Kept me informed

Returned Clean

My Experience

Great experience from the estimate through the completed repair. Everyone is professional, efficient and courteous. I Q would highly recommend!

Likely to Recommend

Repair Quality

Great service, really appreciate it!

Customer Service

Fantastic service, courteous and professional.

Returned Clean

My Experience

You did a wonderful hope with the Infiniti, you guys are a great place, I recommend for whoever needs to get their car fixed they should go to Total Collision.

Likely to Recommend

Buen equipo

Repair Quality

Trabajaron muy bien , los recomendaría a amigos

Customer Service

Quedamos satisfechos con el personal , en beberla de todo el personal que trabaja ahi

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My Experience

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My Experience

Positive experience with Total Collision. Best price quoted, after a friend made the recommendation. They accommodated my schedule and did a seamless job fixing the problem. ⭐️⭐️⭐️⭐️ service.

Likely to Recommend

Repair Quality

I was very satisfied that the work that was done on my Tesla from beginning to end. They were very helpful in guiding me to. I would highly recommend them!

Customer Service

The customer service was outstanding. Bianca really helped me with all my questions and concerns.

Returned Clean

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Repair Quality

Yes alan and the team did a fantastic job looks great and drives line new

Customer Service

Returned Clean

My Experience

The repair was done really quickly

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Repair Quality

Great service!

Customer Service

Returned Clean

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Repair Quality

Excellent work and customer service. Thank you!!

Customer Service

Returned Clean

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Repair Quality

Excellent customer service. Prompt communication and car was kept very clean during pick up. Loved the overall experience.

Customer Service

Front desk was courteous and assigned technicians were very knowledgeable and explained the process clearly

Returned Clean

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Customer Service

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Returned Clean