Total Collision & PDR

4.9 (925reviews)
97%
910 W. Northwest Hwy,  Arlington Heights,  IL  60004
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Shop AssistantSparkles

In operation 28 years, 8 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Tesla
Volkswagen

Reviews (925)

My Experience

Very professional people to work with. We had damage to our red Tesla. They replaced the damaged parts with genuine OEM parts. The color match was perfect which is not easy with red. The car came out looking better than the day it was new! They also kept us updated on the progress as the car was being worked on. Very helpful.

Likely to Recommend

Repair Quality

The fit and finish appear to be no different than the factory.

Customer Service

Returned Clean

My Experience

Superceded expectations. Fast and thorough.

Likely to Recommend

My go to place. Hope I never need it again. But glad to know they're there if I do.

Repair Quality

Fast and professional. Very satisfied.

Customer Service

Returned Clean

My Experience

Very nice staff up front and quality work👍

Likely to Recommend

Told neighbors already

Repair Quality

Great staff and results!

Customer Service

Returned Clean

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Repair Quality

Great place. Alan was very helpful. Car looks brand new!

Customer Service

Returned Clean

My Experience

I was very happy my experience. They kept me up to date on all repairs and sent pictures of the progress. Would recommend them to others

Likely to Recommend

Repair Quality

I was very happy with the service that was performed. The company kept everything up-to-date kept me informed and was very professional would totally recommend.

Customer Service

Customer service was outstanding. Was always kept up-to-date.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

They are great!

Customer Service

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Repair Quality

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Repair Quality

Body repair and other underneath parts are fantastic! Hopefully polestar dealership will figure out why the 1 light won't work.

Customer Service

Great communication and transparency

Returned Clean

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Repair Quality

Great job, fast and the price was right!

Customer Service

Returned Clean

My Experience

Very good work, done in timely manner as well as good communication to keep me posted of progress. Really happy with the service

Likely to Recommend

Repair Quality

Timely communications, Good body work and finishing, completing the work well on time.

Customer Service

Returned Clean

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My Experience

From the first phone call to picking up my car everything about my experience with Total Collision was fantastic!

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Repair Quality

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Repair Quality

Thank you for friendly, professional, prompt and thorough service.

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Repair Quality

Customer Service

Very good

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Repair Quality

I love that they kept me updated. They went above and beyond in service excellence.

Customer Service

I love that they kept me updated. My car looks brand new and they went love and beyond in service.

Returned Clean