Total Collision & PDR

4.9 (907reviews)
96%
910 W. Northwest Hwy,  Arlington Heights,  IL  60004
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Shop AssistantSparkles

In operation 28 years, 8 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Tesla
Volkswagen

Reviews (907)

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My Experience

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My Experience

Very nice experience and my repair was done on time. Very nice staff and inspected my car professionally.

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Returned Clean

My Experience

Great job and always kept us informed

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My Experience

Great job well done sooner than expected. Everybody at the company were friendly and easy to deal with.

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My Experience

Excelente Travajo grasias

My Experience

The car looked great. Washed inside and out . They explained everything that was done and were 2 days early in completing the work.

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10. Great job

Customer Service

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My Experience

My compliments to Alan Martinez. He was courteous and even matched a significantly lower quote from a competitor. Total Collision & PDR did an outstanding job on our repair; we would not hesitate to recommend them to our friends in the future.

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My Experience

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Repaired my tesla fast and cleaned my car inside out. I’m very satisfied

Customer Service

Estimate is quick. Would highly recommend the shop

Returned Clean

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Repair Quality

Quality work and great customer service.

Customer Service

My Experience

Car is unsafe on the roads, continuously fishtail and has spun out as well. Can't be good for my undercarriage! Also, pulls to one side as well.

Likely to Recommend

After my 1st repair I was 100%, now unsure as to which experience is the norm? The good one or this one.

Repair Quality

Report says front painted, yet when I picked it up, I could point out paint chips.. Residue left under charging port Dirty fingerprints left on seats and headliner Windshield replaced but fluid empty and blades cause streaks on new glass No diagnostic reports were updated in the system New errors show up on dash; slowing down for emergency vehicles (none present) Climate keeper unavailable due to system fault (never had that error before) Battery runs down exponentially faster than before service

Customer Service

Not happy with condition car returned in, but your CS staff is friendly, helpful

Returned Clean