Total Collision & PDR

4.9 (916reviews)
96%
910 W. Northwest Hwy,  Arlington Heights,  IL  60004
Bot
Shop AssistantSparkles

In operation 28 years, 8 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Tesla
Volkswagen

Reviews (916)

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My Experience

Great work. My Passat looks brand new!

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It looks like nothing happened. The van was cleaned, their communication was good and it was findonee when they said it would be.

Customer Service

Rob explained what they would do and the price was over $1200 less than the insurance estimated. Yana did a great job communication with us.

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My Experience

So far, I’m very happy with the quality of the work that was performed on my car. Also, the staff was very courteous and was able get me scheduled right away for service. Thank you!

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Excellent customer service and great quality work

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My Experience

The best from the best and the best. Great job, mucho good. My car is beautiful again.

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I have already and will continue to recommend TC to everyone.

Repair Quality

top notch work.

Customer Service

Every employee treated me with kidness and total respect.

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My Experience

From start to finish I was completely impressed with everyone I spoke with and how nice my bumper turned out. I couldn’t be happier. I’m a very picky person and the job is flawless! The job was small, but I felt like that didn’t matter to anyone there. It was obvious that you treat a small job no different than something more complex or expensive. Communication, friendliness, and quality of work completely exceed my expectations. Thank you, you earned a customer (hopefully not sorry!) for life and will absolutely recommend your facility to friends and family. Thanks again! -Doug

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Very honest, friendly

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My Experience

Everyone is just plain nice to deal with at the shop and front office. How wonderful it was to feel welcomed and that we'd be fully taken care of instead of taken advantage of.

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My Experience

A very professional atmosphere. Yana was great to work with. Appreciated the frequent updates. A class organization. I will recommend Total Collision for sure . I appreciate Fox Valley Volkswagon for the referral. My car looks brand new. Showroom quality. Thank you Yana and Total Collision !! Jim Rust