Total Collision & PDR

4.9 (907reviews)
96%
910 W. Northwest Hwy,  Arlington Heights,  IL  60004
Bot
Shop AssistantSparkles

In operation 28 years, 8 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Tesla
Volkswagen

Reviews (907)

Likely to Recommend

Repair Quality

Great shop. Highly recommend. Alan was very flexible about my requests. Got it done exactly like I was expecting. Rafał (technician assigned to my truck) was very professional and knowledgeable. Very professional shop.

Customer Service

Likely to Recommend

Particularly for Tesla owners.

Repair Quality

PDR did what to said it would do! Clear, accurate and timely communication, reasonably priced and PDR worked well with our insurance company. Pleased with the repair work and regular updates. PDR is highly recommended!!

Customer Service

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Likely to Recommend

Repair Quality

I really appreciate how streamlined the process is here. I was able to book an appointment easily, and they provided a clear estimate right away.They finished the repairs ahead of schedule and kept me updated via text. If you value your time, take your car here.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Had an issue with a door ding on my 5 month old Tesla. It was bugging me because the car was perfect otherwise. Spoke with Alan and set up an appointment. I was very happy with the service, and I can't even tell that there was a dent in the door now. They got the ding out in just a few hours. Highly recommended! They even coordinated a Lyft ride to/from Starbucks while I waited for the repair to complete. They even washed the car for me before completing everything. I can't recommend this shop more! Thanks so much!

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Repair Quality

Customer Service

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Repair Quality

Very professional

Customer Service

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Repair Quality

Thank you Dean and everyone they definitely did a great job! They are super nice !

Customer Service

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My Experience

I found the wheels and tires were in the best Condition I have ever seen them. The attention to detail was remarkable. Your work is excellent and I would give you an A+.

Likely to Recommend

Repair Quality

Good pricing and quality work.

Customer Service

Easy to schedule appointments and clear communication.

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Will do

Repair Quality

Alan was a great help, he ensured my car was totally fixed

Customer Service

Good communciation, came in on a Saturday to accomodate my work schedule

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My Experience

Good job gentlemen!

Likely to Recommend

Repair Quality

Every time I bring my vehicles too total, im am totally satisfied!

Customer Service

Good job gents

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Repair Quality

Great experience, you guys did an amazing job. I can tell you guys care about the customer. Will definitely recommend.

Customer Service

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My Experience

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Repair Quality

it was done early. work appears good. communication was good

Customer Service

communicated well

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My Experience

Thank you so much for getting my car done so quickly and efficiently. The customer service was amazing. Thank you again

Likely to Recommend

Repair Quality

Deen is very knowledgeable at what he does and clearly cares about his craft. Big shoutout to everyone and deen for walking me through the process with any questions I had. They completely were Abel to transform my car back into its prestige condition after an accident I thought was in repairable.

Customer Service

Excellent deen was super helpful

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Repair Quality

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Repair Quality

I am very satisfied with the repairs done on my car and the great communication from the auto shop with updates. Thanks for you guys help!

Customer Service

Great communication!

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Likely to Recommend

100% I was an auto mechanic for most of my life and I have a good sense of the caliper of work being done and I would surly recommend Total Collision to anyone I know

Repair Quality

I have a black car and the work that Total Collision did is absolutely flawless

Customer Service

Everyone has always been very honest and curious whenever I needed to have work done. In fact I live 40 miles from the shop and go out of my way to bring my car to them.

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