Total Collision & Pdr-Carol Stream
In operation 28 years, 4 years at this location.
Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This was the second time I utilized Total Collision and the experience was the same, EXCELLENT!!! If I ever require any repairs for any of my vehicles, Total Collision will be my first option!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Total Collision does an excellent job! The entire staff is both professional and courteous!! They're an absolute pleasure to work with and they can work on all of my vehicles when the need arises!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff friendly and always kept me informed on repair status. High quality repairs definitely recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pick up looks good
Customer Service - 5.0/5.0 -
Good job
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Incredibly transparent and communicative. I always felt confident I knew the status of my car. Both Niel and Deena were empathetic and a pleasure to speak to.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Neil and Dina were absolutely wonderful. I knew what was happening with my car every step of the way. Professional and kind.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend this shop to everyone I know!
Repair Quality - 5.0/5.0 -
Total Collision and PDR did a great job repairing my car after an accident.
Customer Service - 5.0/5.0 -
The staff is very friendly, down to earth and understanding. Great team!
Returned Clean
My Experience - 5.0/5.0 -
The staff are very friendly, helped me with a quick estimate and worked well with my insurance! Great communication with phone calls as updates and kept everything very professional. The repairs look great, extremely satisfied with the service!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, reasonable price, done on schedule.
Customer Service - 5.0/5.0 -
Friendly competent staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Don't want to return, that just means we have a car that needs to be fixed, but will definitely go to you guys for sure.
Repair Quality - 5.0/5.0 -
Awesome job, thank you sooo much
Customer Service - 5.0/5.0 -
Dina & Neal were awesome. Really enjoyed dealing with them. Neal explained everything to the fullest.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the Beautiful front office to the friendly staff, this location is top notch! They take the time and day to answer questions you have and always keep you updated throughout the week with progress of the repairs. Can’t ask for a better referral to have the work done on my truck.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks beautiful. It was ready on time. Neal explained very clearly everything that needed to be done and why. Very satisfied would definitely recommend. Thank you very much. Joanne
Likely to Recommend - 5.0/5.0 -
Most definitely will I recommend your business.
Repair Quality - 5.0/5.0 -
Excellent service. As well the itemized list of work they were doing was explained very explicity
Customer Service - 5.0/5.0 -
My car looks great