Total Collision & Pdr-Carol Stream

4.9 (342reviews)
97%
300 WEST ST. CHARLES ROAD,  Carol Stream,  IL  60188
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Shop AssistantSparkles

In operation 28 years, 4 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan

Reviews (342)

My Experience

So far the car looks good. We had to go to Nashville the next day so I haven’t had time to really drive it and look it over. All the people there are very nice.

Likely to Recommend

Especially since they’re one of the few who work on teslas

Repair Quality

Everybody was friendly and very easy to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice to deal with and my car came back to me looking brand new.

Customer Service

Very nice oeople

My Experience

Everything was great

Likely to Recommend

Repair Quality

Everything looks good

Customer Service

Very friendly

Returned Clean

Likely to Recommend

Repair Quality

Total Collision did very nice work repairing my Tahoe. If I ever have the need for body or paint work on any of my cars, I'll make sure to give them a call. Thanks again.

Customer Service

They always kept me informed and updated on my trucks progress.

Returned Clean

Likely to Recommend

Highly recommend.

Repair Quality

Dealing with Total Collision was an extraordinary pleasure. Thank you Neal and Dena.

Customer Service

Very Happy.

Returned Clean

Likely to Recommend

Repair Quality

Very friendly and efficient.

Customer Service

Looks good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Beyond happy! More than the amazing and extra work put it - caring about people - they are second to none!

Likely to Recommend

Repair Quality

Total Collision repaired both my wife and my car. The quality of the jobs were great and the communication was excellent! I will recommend them without a doubt to anyone looking for autobody repair work.

Customer Service

Returned Clean

My Experience

The staff was friendly and efficient, and the work was reasonably priced. If I ever need more repair work done, I’ll come back to Total Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Estimate and work was done very quickly. The work done was a small dent removal via paintless dent removal and a scratch. Everything turned out great! Very satisfied.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair was perfor.med quickly and high level of quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Zero

Repair Quality

Dishonest

Customer Service

Returned Clean

Likely to Recommend

Have already been recommending them to others!

Repair Quality

Extremely satisfied, exceeded expectations!

Customer Service

Communication and customer service exceeded expectations, wonderful experience!

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and good personal treatment.

Customer Service

Excellent service and good personal treatment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is my go to shop. Pricing is good, quality is great. Staff is nice, shop is clean.

Repair Quality

Paint was slightly off when going to pick up my vehicle, they didn't hesitate on redoing it. Picked it up the 2nd time and it was great.

Customer Service

Returned Clean