Total Collision & Pdr-Carol Stream
In operation 28 years, 4 years at this location.
Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Totally happy, nice job. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A very smooth operation, could’t ask for a better experience. Thanks again!
Customer Service - 5.0/5.0 -
E bery
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful, they treated my car as if it were their own. Other shops told me the metallic paint is hard to match, not here, it was never an issue.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! They went through my car thoroughly and Dina, which was my contact person was super nice & helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop manager Jeff was extremely kind, helpful and knowledgeable. Including all the rest of the employees that work there that I was grateful to meet when stopping in.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Honestly everyone and everything was amazing. And great from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work. Very fast
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Under estimate and completed early. And a wonderful staff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was wonderful! You all went out of your way to make the repairs to my car affordable, and it looks great! Thank you so much
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very much customer oriented. At times felt harsh with the insurance company. Which may affect their cooperation.
Customer Service - 4.5/5.0 -
Dina did a great job keeping me informed on the status on the shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for such great communications and a job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done. They did a great job keeping us updated on the progress. The staff is very friendly knowledgeable and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and excellent customer service! Highly recommend Total Collision & PDR
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Both Kevin and Dina were a pleasure to work with. Would definitely recommend the shop to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
None
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kevin and Dina were very friendly and knowledgeable. The process was upfront and transparent with the services required and the costs. The job was done on time and on budget. The unexpected surprise was the showroom ready cleaning of the car. Overall a great experience and I would highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin was very accommodating. Dina very helpful.
Customer Service - 5.0/5.0 -
Work on my car was very good. Kevin was a big help.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service - Thank you!