Total Collision & Pdr-Carol Stream
In operation 28 years, 4 years at this location.
Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, terrific service. The team really cares about quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, high quality
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I would never let a vehicle in that repair condition leave the shop if it was me.
Repair Quality - 1.0/5.0 -
Repairs on door are completely visible to naked eye. The right front tire that had its wheel refinished now leaks and doesn’t hold air.
Customer Service - 4.0/5.0 -
Jeff was very clear about timelines and what would be done to the vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell anyone that needs body work done.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice company to work with now. I brought my other car in and had trouble with customer service and the repairs. Went back in and talked to the manager that just started and he took care of all the problems I was having. { Thank You Jeff ) Then took my truck in for repairs and everything was great. Above and beyond I am so happy Jeff was hired and also hired a staff that also cares and took care of my needs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and super fast. I just had a part painted but they treated me like I was getting my whole car painted. Great people.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Van looks great! Work was amazing
Customer Service - 5.0/5.0 -
Jeff and Dina were great! Very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and expertise. Jeff and Dina treated me like family. If your looking for body shop u can trust I would recommend highly. The process was text book and the communication throughout the whole process was exceptional. Just an overall fantastic experience. Thanks guys!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and car looks great!!
Customer Service - 5.0/5.0 -
Amazing teamwork and leadership
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very happy with the service of the car, My car is my world and I was worried after seeing the damage thar it would never be the same. After letting them take care of it I felt like I just drove my car off the lot. The whole experience was amazing I got called about updates with parts and the repair process along with this they stayed very honest and were very fair with pricing. I will continue to go here for my car needs and recommend anyone who needs help to go here.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work!
Customer Service - 5.0/5.0 -
Jeff and Gina were awesome!
Returned Clean
Likely to Recommend - 4.5/5.0 -
I liked the way I was treated by Jeff.
Repair Quality - 4.5/5.0 -
I was very pleased with the way Jeff handled our situation and very pleased with the results of the car.
Customer Service - 4.5/5.0 -
Jeff treated me very well.
Returned Clean
My Experience - 5.0/5.0 -
Jeff did a fantastic job with our Toyota repair. He kept me well-informed and delivered results sooner than expected.
Likely to Recommend - 5.0/5.0 -
Highest recommendation
Repair Quality - 5.0/5.0 -
Jeff did a great job taking care of my car.
Customer Service - 5.0/5.0 -
Jeff was fantastic with his attention to detail.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
So far it seems like a great job!
Customer Service - 4.5/5.0 -
Better at the end when Jeff took over
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just waiting for back order parts to come in
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very courteous and helpful and responsive