Total Collision & Pdr-Carol Stream
In operation 28 years, 4 years at this location.
Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Didn’t do half of what the girl said she was going to do. Left masking tape all over car, left interior very dirty and dusty, didn’t fix some scratches that should have been repair from tree falling. Girl said she was going to. Fender has a spot where paint ran. Cut the side wall of a tire that was not there on arrival. They said they took a picture of it on arrival but but I am sure they took it after it happened. I rotated tire before this happened and there was no cut in sidewall. I would never recommend this place and that is coming from a guy 50 years in the business.
Customer Service - 1.0/5.0 -
She lied on estimate day and he lied after it was brought back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I was very happy with everything and everyone involved in my car repair.
Repair Quality - 5.0/5.0 -
Very impressed with this company. They are knowledgeable and professional.
Customer Service - 5.0/5.0 -
The staff is friendly and did a good job of explaining the process of repairing my car and kept me updated along the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A great job. My car looked better than it has in a long time. Exceptionally clean.
Customer Service - 5.0/5.0 -
A great job of fixing the problem and the car was very neat and clean.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work appears to be well done. If that is indicative of long term I am very pleased with the job!
Customer Service - 5.0/5.0 -
They were up front and explained everything. Estimate was accurate. Communication was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will gladly let my friends and family if they need any repairs that they should go to Total Collision.
Repair Quality - 5.0/5.0 -
They did a fantastic job and they were very quick.
Customer Service - 5.0/5.0 -
Very professional and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend.
Repair Quality - 5.0/5.0 -
The quality of the work was flawless. The areas serviced look brand new.
Customer Service - 5.0/5.0 -
Great communication and beyond expectations. Yana was awesome.
Returned Clean
My Experience - 5.0/5.0 -
TOTSL did a great repair on my car. I just picked it up and it looks beautiful. More importantly it drives beautifully. A great job was done on my car. TOTAL is great!
Likely to Recommend - 5.0/5.0 -
I would recommend total car repair to friends and family. They do great work!
Repair Quality - 5.0/5.0 -
My car was done as scheduled and a fantastic job was done.
Customer Service - 5.0/5.0 -
The work on my car was very well done and I was kept apprised of the work being done. They are extremely professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend and use them again.
Repair Quality - 5.0/5.0 -
Great job. Car immaculate. Beautiful work.
Customer Service - 5.0/5.0 -
Very efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m so happy ! They did a great job and fast !! Thank you guys .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommended, in fact I will be bringing them my second car to repair as well!
Repair Quality - 5.0/5.0 -
The service was great and all I encountered were friendly, kind and most importantly helpful!!!
Customer Service - 5.0/5.0 -
The customer service from the very first call was first class!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and would definitely come back four other repairs. I would also recommend others to your shop. Communication was great and got my car in a reasonable time with no hassle.
Likely to Recommend - 5.0/5.0 -
They do great and with work.
Repair Quality - 5.0/5.0 -
Great work, looks like new. Kept me updated when extra repairs were necessary. Quick work and a hassle free experience.
Customer Service - 5.0/5.0 -
Communicated what was going to be done and how long it would take. Friendly and made sure I knew what was going on.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely good communication, fair pricing and stellar repair work.
Customer Service - 5.0/5.0 -
Great communication