Total Collision & Pdr-Carol Stream

4.9 (333reviews)
97%
300 WEST ST. CHARLES ROAD,  Carol Stream,  IL  60188
Bot
Shop AssistantSparkles

In operation 28 years, 4 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan

Reviews (333)

Likely to Recommend

My experience was positive.

Repair Quality

Made the repair without having to use the part they had ordered to have on hand in case of need.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There was a substantial new scratch on the inside door panel on the rear passenger side. Everything else looked great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thorough, honest, and crystal clear of the steps and timeline of the final repair.

Likely to Recommend

Repair Quality

Yana was great!! Very knowledgeable and attentive.

Customer Service

Yana was great!! Very knowledgeable and attentive.

Returned Clean

Likely to Recommend

I will be bringing future repairs to Total Collision!!

Repair Quality

Amazing service! Repairs were completed within a few days (as promised). Customer service was great (thanks Rosario!)

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

everything was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

the girls at the front desk took the time to explain in detail the process before and after repairs.

Returned Clean