Total Collision & Pdr-Carol Stream
In operation 28 years, 4 years at this location.
Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Absolutely great job! Customer service was top notch, transparent and reassuring. I will definitely come back here for service and repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Recently had collision repairs at Total Collison. They were professional, fast, and easy to communicate with. The car looks great and I would recommend their services to others.
Customer Service - 5.0/5.0 -
Fast and easy to communicate with.
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication throughout process, top notch repair work, the cleaning of the inside of the car was absolutely fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice and made this a very easy process.
Customer Service - 5.0/5.0 -
Kept me updated and answered all my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job.
Customer Service - 5.0/5.0 -
Very nice to deal with
Returned Clean
Likely to Recommend - 2.5/5.0 -
I would hesitate though
Repair Quality - 1.5/5.0 -
There are pieces misaligned. For example the windshield washer fluid reservoir cannot be opened.
Customer Service - 2.5/5.0 -
The update texts were nice.
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair job well satisfied..!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received excellent service and I’m very happy with the results.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding professionalism, everyone was very nice and helpful. Extremely satisfied with the work done on my bmw. Definitely will recommend!!!!
Likely to Recommend - 5.0/5.0 -
Definitely will recommend!
Repair Quality - 5.0/5.0 -
Outstanding place to repair your vehicle!!!
Customer Service - 5.0/5.0 -
Everyone was super nice and helpful!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am a returning customer.
Repair Quality - 5.0/5.0 -
The work was done very well. I got my car back a day earlier than originally expected. Very Satisfied.
Customer Service - 5.0/5.0 -
Highest level of customer service. Neal worked diligently with the insurance company who was paying the bill to ensure all the work was addressed and paid for. Above and beyond.
Returned Clean
My Experience - 5.0/5.0 -
It was a great experience from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!