Total Collision & Pdr-Carol Stream

4.9 (339reviews)
97%
300 WEST ST. CHARLES ROAD,  Carol Stream,  IL  60188
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Shop AssistantSparkles

In operation 28 years, 4 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan

Reviews (339)

Likely to Recommend

I am a returning customer.

Repair Quality

The work was done very well. I got my car back a day earlier than originally expected. Very Satisfied.

Customer Service

Highest level of customer service. Neal worked diligently with the insurance company who was paying the bill to ensure all the work was addressed and paid for. Above and beyond.

Returned Clean

My Experience

Great work!!

My Experience

It was a great experience from start to finish!

Likely to Recommend

Repair Quality

Excellent service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did a good job fixing my car in a short amount of time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had another great experience here. The staff is friendly, welcoming, and helpful. My Jeep was returned to a schedule and the pair on the door look excellent, and the car was returning to me clean.

Customer Service

Returned Clean

My Experience

Good job on the dent removal.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Highly recommended!

Repair Quality

Great service and great communication. Highly recommended.

Customer Service

Great service and great communication. Highly recommended.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great team / great service every step of the way.

Customer Service

Returned Clean

My Experience

They are great, they answer any questions, the best

My Experience

Likely to Recommend

Excellent work with outstanding communication.

Repair Quality

Work done looked really good. Only negative was the back wheel well liners were each only held on with 1 fastener. That was rectified before i left the lot.

Customer Service

Communication and updates were prompt, clear and frequent.

Returned Clean

My Experience

Thank you for your great work!

Likely to Recommend

Repair Quality

Great work by the Total Collision team! I'm stoked to have my Lexus back in "brand-new" condition

Customer Service

Returned Clean

My Experience

My Experience

Total Collision is a top-quality body repair center. The pleasant informality of the front office conceals what a high-tech and state of the art operation it is.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean