Total Collision & Pdr-Carol Stream

4.9 (341reviews)
97%
300 WEST ST. CHARLES ROAD,  Carol Stream,  IL  60188
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Shop AssistantSparkles

In operation 28 years, 4 years at this location.

Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan

Reviews (341)

My Experience

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Repair Quality

Did an excellent job of replacing a damaged door on the car. would recommend you to others.

Customer Service

Returned Clean

My Experience

Everything was so smooth and everyone I dealt with was very nice!!

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My Experience

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My Experience

Great shop to do business with. Our car was hit by a van and the driver’s insurance has Total Collision as a preferred provider. The shop had great reviews so decided to go with Total Collision. They took care of everything. Seamless, easy process and great work and communication along the way. I appreciate the ease and quality of service. So refreshing to work with people who take the time to do it right. Thank you!!

Likely to Recommend

Repair Quality

Great communication, organization, and repair work.

Customer Service

Everyone was timely, kept me informed snd delivered as promised. All were also very professional and nice people.

My Experience

Neal was a huge help to me in working with the insurance company and getting things covered and everyone was friendly. Thanks

Likely to Recommend

Repair Quality

service time and repair was great, thank you.

Customer Service

Returned Clean

My Experience

Sergey was a wonderful help. All I had to do was send in pictures to get a quick estimate. The repair cost was less than the estimate. The repair looks good. Thank you!

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Repair Quality

I would have liked for someone to come show me the repairs that were done & explain everything to me.

Customer Service

Sergey worked quickly to get me an accurate quote just by me sending in pictures

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Repair Quality

Good experience from beginning to completion

Customer Service

Great customer service

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My Experience

Perfect experience and perfect repair!

My Experience

Great work appreciate the help

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Repair Quality

Customer Service

Returned Clean