Total Collision & Pdr-Carol Stream
In operation 28 years, 4 years at this location.
Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We just got the car back and it looks great. They did accident repairs as well as fixed some dings and scratches and it all looks great. The communication was great and the time estimate and cost estimates were spot on. As a bonus when we got the car back is was cleaner inside and out than it was when we dropped the car off.
Likely to Recommend - 5.0/5.0 -
Everything went as smoothly as possible. They dealt with any surprises and delays as if it were business as usual. Time and cost estimates were spot on. They made the bad experience of the accident as smooth as can be. You drop the car off and pick it up when they call, no worries.
Repair Quality - 5.0/5.0 -
The car looks like new. The work was completed within the estimate for both time and cost. Text message progress updates were great and they never seem to mind calling if you have any further questions.
Customer Service - 5.0/5.0 -
Text message updates on Tuesday and Thursday and you can call for further clarification if needed
Returned Clean
My Experience - 5.0/5.0 -
Amazing job and super quick!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The TOTAL Collision team was a pleasure to work with and if I ever need body work service in the future they will be the first place I call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with Total Collision was an absolute pleasure.
Customer Service - 5.0/5.0 -
Everyone was extremely helpful and friendly. They answered every question I had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Total collision is the best!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a really good job on my durango i was so happy to see my car you gits clean it up i was very impressed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the second time I've used them, happy with both experiences
Repair Quality - 5.0/5.0 -
We are very hyped with the finished product
Customer Service - 5.0/5.0 -
Professional and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was great and wonderful
Customer Service - 5.0/5.0 -
Timely updates and always answered the phone and gave me honest feedback
Returned Clean
Likely to Recommend - 5.0/5.0 -
Amazing repair job! They even cleaned the rims and shined the tires. Very thoughtful and much appreciated!
Repair Quality - 5.0/5.0 -
Neal, Dina, and Jeff have the best relationship with their customers! They explain everything and helped deal with insurance. Took care of the rental car. It’s an stress-free experience. Thank you!!!
Customer Service - 5.0/5.0 -
Jeff, Neal, and Dina are great at explaining step by step actions. And I felt right away I can trust them with my car!
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Sergay the owner was great and completed everything as stated. The front desk was very professional and helpful.
Customer Service - 5.0/5.0 -
Front desk was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This will be the only place I recommend.
Repair Quality - 5.0/5.0 -
Amazing work, looks brand new.
Customer Service - 5.0/5.0 -
I was notified every step of the process which gave me a sense of relief.