Total Collision & Pdr-Carol Stream
In operation 28 years, 4 years at this location.
Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Second time I have been extremely satisfied with Total Collision.
Repair Quality - 5.0/5.0 -
Excellent work and customer service.
Customer Service - 5.0/5.0 -
Awesome customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish Total Collision &PDR made a stressful situation simple. They coordinated smoothly with the insurance and rental car provider, the shop was clean and professional, and the workmanship was top-notch. Best of all, the team was friendly and kept me updated at every stage of the repair. I couldn’t be happier with the experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I was very pleased with total collision service Deana and Neal were very courteous and helpful and I appreciate there team I would recommend them to other customers thank you guys 😊
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
the cost on the final bill was cheaper than the quote. You don't find a lot of honest people like these. Plus the repair was excellent Will defiantly use them in the future
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the cost was lower then the quote. Honest people who do great work. professional, and friendly Will definitely use again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and quick turn around!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I love the text updates. It was helpful and great to know progress was being made.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
If they have another car and can wait,
Repair Quality - 4.0/5.0 -
The car looks good!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was great. It was all easy, flowed well, I was well informed the whole time and my car was returned in much better shape . I appreciated that my car was well cleaned too
Customer Service - 5.0/5.0 -
An awesome experience from start to finish. Everyone was very friendly and had great communication the whole time. The repairs made my car look like new and it was very well cleaned inside and out, which i greatly appreciated.
Returned Clean
My Experience - 5.0/5.0 -
Everything was fantastic. Incredibly professional, and top notch work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t be happier with the work I had done!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Total Collision is top shelf. I trusted this group with a tough job. They delivered a wonderful product. The vehicle looks like new. Grateful for Total Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terrific work
Customer Service - 5.0/5.0 -
Terrific
Returned Clean
My Experience - 5.0/5.0 -
From start to finish met all my expectations including beginning to finish time of completion and keeping me informed on the progress. Looks great and completed in the time frame promised. Thank You
Likely to Recommend - 5.0/5.0 -
My daughter recommended them to me.i will do the same for others
Repair Quality - 5.0/5.0 -
TC did a great job repairing the car. They were thoughtful of my time without a car and kept me updated on the project
Customer Service - 5.0/5.0 -
I appreciated the regular updates on the progress of repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job can’t tell where the dent was
Customer Service - 5.0/5.0 -
Professional friendly,clean facilities and do great work