Total Collision & Pdr-Carol Stream
In operation 28 years, 4 years at this location.
Total Collision & PDR is a state-of-the-art facility. Our first priority is customer experience, communication and satisfaction. By employing the latest management software, repair blue printing process and cycle time throughout. we pride ourselves in getting customers back in their vehicles quickly and efficiently. Our hand selected cutting-edge equipment grants us the ability to perform repairs that will return vehicles to pre accident condition. We have invested in the necessary equipment to be a full-service collision center. Total Collision & PDR is here to service all your collision needs. We are looking forward to working together!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great customer service / orientation
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service! Hank aka my wheels, came out looking as good as new! All the frontline pep I worked with were off the charts amazing! On top of all the deals and go above and beyond to provide 1000% customer service! Many thanks!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Neal and Dina are awesome they made sure I was kept informed with every step of the repair and I would highly recommend Total collision and PDR to everyone I know
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dina and Neal took very good care of my car and kept me informed the whole way thank you very much
Customer Service - 5.0/5.0 -
Dina and Neal are great my car looks awesome thanks again
Returned Clean
My Experience - 5.0/5.0 -
Very accommodating. The premises are extremely clean and orderly. The result of the repair was outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy people to work with. Thank you
Likely to Recommend - 5.0/5.0 -
I would recommend your shop very highly for beautiful work and professilisem .
Repair Quality - 5.0/5.0 -
beautiful work
Customer Service - 5.0/5.0 -
great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, the car was ready on time with no issues. I will be using them again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job, clean after repair, great service people.
Likely to Recommend - 5.0/5.0 -
Had a great experience and would definitely recommend
Repair Quality - 5.0/5.0 -
Great staff and easy to work with. Will tell friends and family about them
Customer Service - 5.0/5.0 -
Neal and Dina kept me in the loop the entire process A+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Neal and Deana were responsive and helpful while I was navigating the repair of my 2013 Highlander. They followed through with communication and timely repair, which was super important since our vehicles need to be on the road to make money for our small business.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
This was the second time I utilized Total Collision and the experience was the same, EXCELLENT!!! If I ever require any repairs for any of my vehicles, Total Collision will be my first option!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Total Collision does an excellent job! The entire staff is both professional and courteous!! They're an absolute pleasure to work with and they can work on all of my vehicles when the need arises!!!!