Toucan Auto Center, Inc.

4.8 (90reviews)
100%
619 Somerville Ave,  Somerville,  MA  02143

In operation 4 years.

Welcome to Toucan Auto Center, your go-to destination for expert auto body repair! Our shop specializes in restoring your vehicle to its original condition after any collision or damage. Our skilled technicians are trained to handle everything from minor dents and scratches to major collision repairs. We use only the highest quality parts and employ advanced techniques to ensure your car looks and performs as good as new. At Toucan Auto Center, we understand how stressful it can be to deal with auto body damage, which is why we make the repair process as smooth as possible. We'll provide a detailed estimate and update you throughout the repair process, so you're never left in the dark. We aim to get your vehicle back on the road safely and efficiently, with minimal inconvenience to you. At Toucan Auto Center, we work with most insurance companies to make your auto body repair process seamless and stress-free. We handle the paperwork and communication so you can focus on getting you.

Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:30 pm
Tue 9:00 am - 5:30 pm
Wed 9:00 am - 5:30 pm
Thu 9:00 am - 5:30 pm
Fri 9:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (90)

Likely to Recommend

I know this shop through a friend, and since the repair has not been completed yet, I'm giving the shop a 7. I will come back to update the rating after the repair is completed.

Repair Quality

The repair has not been completed yet. The rear passenger-side door is not quite aligned with the body, so I need to bring the car back for some touch-up work and to have the door aligned. After that, I will complete the survey.

Customer Service

The repair has not been completed yet. The rear passenger-side door is not quite aligned with the body, so I need to bring the car back for some touch-up work and to have the door aligned. After that, I will complete the survey.

My Experience

Your communication & desire to get the repair done to our liking is appreciated. We plan to use you the next time our car needs repair.

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Repair Quality

Customer Service

Excellent work! Good Customer service & communication!!

My Experience

Thank you for your terrific service and workmanship.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The repair was immaculate no issues.

Customer Service

The service was great and the process was simple.

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Repair Quality

Customer Service

Great work! Was updated throughout the process and was an easy process overall

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Repair Quality

Customer Service

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Repair Quality

Good as new

Customer Service

Amazing service, and very important, communication throughout the process.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Absolutely! I will recommend them to friends and family members

Repair Quality

The job was well done o

Customer Service

The reception was incredible, respectful. The work was done ✅ perfect within the timing manner. I was very satisfied and will surely recommend them to friends and families

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Repair Quality

Customer Service

I would like better info on the state and progress of repairs.

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Customer Service

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Customer Service

Very nice people, and the car now looks brand new.

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Repair Quality

Great job

Customer Service

I was very happy with the customer service at Toucan auto repair. They were a few glitches in that there was miscommunication from the insurance company.. I gave up my rental car and was told that my vehicle was ready. When I arrived to pick it up, I was told that there was a problem with a sensor that they could not calibrate. In any case, I had to wait a few extra days, but Gustavo at Tucan drove me back to work after I dropped off the car and when it was completed, he delivered the car to me. I was very happy and would recommend TOUCAN auto repair to other people. They also presented me with a little gift bag for my patience and understanding.

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Repair Quality

Excellent

Customer Service

Very good.excellent work

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Repair Quality

Customer Service

My Experience

I cannot provide enough praise for Gustavo and his colleagues at Toucan Auto Center. They made a terrible experience (a car accident) so much better with their customer service, attention to detail, and quality workmanship. I selected Toucan somewhat blindly when their name was provided by my insurance company on a list of local service centers. I couldn’t have luckier in choosing them to repair my car. Gustavo reached out almost immediately to schedule my appointment. He was friendly and accommodating. I was able to drop off my car the same evening after regular business hours. Gustavo also provided consistent updates (via text, email, and phone calls) about my car’s progress. I even inquired about having some other minor damage (not related to accident) taken care of at the concurrently and was provided with a prompt quote. I didn’t end up having the additional repairs done, but I was completely floored when I picked up my car and saw that they’d done the work anyway — AT NO CHARGE! I was beyond satisfied with the level of work and care from Toucan Auto Service. My car is ten years old but it felt like getting behind the wheel of a brand new one. Thank you, Gustavo and team!

Likely to Recommend

Repair Quality

Customer Service

I cannot provide enough praise for Gustavo and his colleagues at Toucan Auto Center. They made a terrible experience (a car accident) so much better with their customer service, attention to detail, and quality workmanship. I selected Toucan somewhat blindly when their name was provided by my insurance company on a list of local service centers. I couldn’t have luckier in choosing them to repair my car. Gustavo reached out almost immediately to schedule my appointment. He was friendly and accommodating. I was able to drop off my car the same evening after regular business hours. Gustavo also provided consistent updates (via text, email, and phone calls) about my car’s progress. I even inquired about having some other minor damage (not related to accident) taken care of at the concurrently and was provided with a prompt quote. I didn’t end up having the additional repairs done, but I was completely floored when I picked up my car and saw that they’d done the work anyway — AT NO CHARGE! I was beyond satisfied with the level of work and care from Toucan Auto Service. My car is ten years old but it felt like getting behind the wheel of a brand new one. Thank you, Gustavo and team!