Town & Country Ford

4.8 (175reviews)
94%
5401 E. Independence Blvd.,  Charlotte,  NC  28212
Bot
Shop AssistantSparkles

In operation 59 years.

We are a full service auto body repair shop that services all makes and models and we work with all insurance companies. Let us know how we can help you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (175)

Likely to Recommend

Repair Quality

Customer Service

Shannon is so great at communication and customer service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Prompt efficient and cheerful

Customer Service

Always pleasant and prompt

My Experience

The office staff was committed to doing a great job. Very attentive and good at communicating steps and procedures.

Likely to Recommend

Absolutely, they’re my new go to dealer.

Repair Quality

They did a great job with the repairs. And rhe staff was cordial and accommodating. Pleasure to work with.

Customer Service

Professional, really knew their business. And was pleasant to engage with.

My Experience

I truly appreciate the professionalism and efficiency of the entire team at Town & Country Ford. From start to finish, the repair process was handled smoothly, and I was kept informed every step of the way. The staff was courteous, knowledgeable, and made sure all of my questions were answered. It’s clear that customer satisfaction is a priority, and that level of service does not go unnoticed. Thank you to everyone involved for making this a positive experience. Great job all around!

Likely to Recommend

Repair Quality

They did a goog job I'm very happy with the results.

Customer Service

They was very professional.

Likely to Recommend

Repair Quality

Wonderful customer service and great team!

Customer Service

Returned Clean

My Experience

You guys did a really good job 👍🏾

Likely to Recommend

Issues with the car, the horn the lock in the lighting inside and the locker. It doesn’t give me when I lock. The car doesn’t unlock alarm me that is locked notice in all of this.

Repair Quality

Customer Service

My Experience

My Experience

The repair was great. The customer service was awesome. Thank you for your excellent service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very helpful and kept me well informed throughout the entire repair process. I would highly recommend the body shop.

My Experience

I am always so happy with any service or repair done here! I am much closer to the Lincoln dealership in town but Town and Country is my first choice always. Thanks!!

Likely to Recommend

Repair Quality

Chad was very communicative and walked me through the justification and decisions for every party replaced. Excellent service

Customer Service

My Experience

Chad and the team were excellent to work with. Would definitely recommend the body shop!!

My Experience

100% good

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

They make a Good Work..

Likely to Recommend

Repair Quality

Customer Service