Town & Country Ford

4.8 (175reviews)
100%
5401 E. Independence Blvd.,  Charlotte,  NC  28212
Bot
Shop AssistantSparkles

In operation 59 years.

We are a full service auto body repair shop that services all makes and models and we work with all insurance companies. Let us know how we can help you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (175)

My Experience

Shannon and the staff were very helpful..thankful for their kindness

Likely to Recommend

Repair Quality

Thank you for going above and beyond! I prayed about where I should take my vehicle and God directed me to you. Your professionalism, client focus, empathy, and caring concern truly made lemonade out of the lemons we had experienced. There are only two spectrums that employees can operate in for a company; making money or costing money. Chad and Shannon and all others, you are DEFINITELY making money! God bless you all!

Customer Service

Thank you for going above and beyond! I prayed about where I should take my vehicle and God directed me to you. Your professionalism, client focus, empathy, and caring concern truly made lemonade out of the lemons we had experienced. There are only two spectrums that employees can operate in for a company; making money or costing money. Chad and Shannon and all others, you are DEFINITELY making money! God bless you all!

Likely to Recommend

I would recommend this team always!

Repair Quality

My truck repair looks terrific!

Customer Service

Chad, Shannon, and team are good people.

Returned Clean

My Experience

My Experience

Likely to Recommend

Who ever I talk need services

Repair Quality

Everything looks good it is brand new again

Customer Service

Everyone was very nice and helpful .

My Experience

The truck looks brand new. Excellent work!

My Experience

Chad and his team were absolutely amazing at taking care of my car with all the repairs! My car feels brand new and looks like I have never been rear ended before! Even with the difficulties of dealing with the other person’s insurance company, they made the process fast and easy on me. I had plenty of questions regarding everything on my car as this is my favorite car and I wanted it to be perfect again. They took the time to calm my nerves about fixing it up and really cared for my car to make sure it got all the correct things fixed properly! Thank you Chad and team, this means a lot to me and my car is just as perfect as when I first bought it!!

My Experience

My Experience

Likely to Recommend

Great

Repair Quality

Doing great repairs

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

As unpleasant it is when your car needs to go to the shop, it is always a pleasure to deal with the team at Town & country Ford Body shop. They are always friendly, fast and thorough and we have no complaints what so ever.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am writing to thank you for the quality of service your company provides. We sincerely appreciate your efficient and friendly customer service, the level of detail and responsibility you have demonstrated in every project, and the way you manage your business in general.Thank you very much, I appreciate it.

Likely to Recommend

Repair Quality

Customer Service

Management could be better!

Returned Clean

Likely to Recommend

Repair Quality

They did a great job on my repair. They went above and beyond to make my truck look great. I am more than happy with their work.

Customer Service

Very nice people. They treated me extremely well.

My Experience

I loved it, only took a month.

My Experience

You guys did a fantastic job.

Likely to Recommend

Repair Quality

They did an excellent job on repairing my car. I love the way it looks.

Customer Service

Likely to Recommend

Repair Quality

Customer Service