Toyota of Katy
In operation 23 years.
We are a Certified Toyota Collision Center in Katy, Texas who prides themselves in quality and service. Our goal is to provide our customers with high quality repairs in a timely fashion all while keeping our customers informed and at ease. Not only do we offer a Lifetime Warranty on our repairs, but also the Toyota price match guarantee. Let us take the pain out of your accident, and get you back safe on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Josh was excellent and kept me informed throughout the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
You are more oriented towards how to get pay from auto insurance but less concerned about customer satisfaction; the repair was completed unprofessionally, not in details (with rough surface and uneven/protruding joints edges), and maybe not per car model specifications. I do thank you for your help with repaired service.
Customer Service - 3.5/5.0 -
Thank you for your help and service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My service provider was awesome ! He sent me weekly updates and was very professional. Very smooth process.
Customer Service - 5.0/5.0 -
He was great from start to finish.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Toyota of Katy Collision people are very professional, and they also keep their word on what they are going to do and when they are going to call.
Repair Quality - 5.0/5.0 -
The service at Toyota of Katy Collision was first class from the receptionist all the way down to agents at Enterprise cars. My husband and I was very impress by Mr. Josh, who from the beginning explained the process to us and allow us to ask any questions we wanted and gave the answer. Mr Jossh also kept us updated on the progress of the car repair which allow us to see how long we was going to continue to rent the car. He was very friend from the beginning to the end. The two agents from Enterprise also was very professional as well. They also answered out questions and explain in detail about how much our insurance was gaining to pay. I would recommend any one to Toyota of Katy Collision. Thank you.
Customer Service - 5.0/5.0 -
Great customer service from the receptionist to the agents.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car looks good, thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Luis did a great job with everything from helping with insurance, good communication and very fast responses.
Likely to Recommend - 5.0/5.0 -
Completamente segura los recomiendo
Repair Quality - 5.0/5.0 -
El servicio estuvo perfecto y el arreglo quedó muy bueno, además de una excelente comunicación con el mecánico Luis y Con Maria gracias a todos por su trabajo
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did what was required of them!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a wonderful job!! My car looks Great! Could not be happier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
all well done
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Very poor service, I missed my meeting and conference in NJ as the car is supposed to be done Friday but it got delayed hence I couldn't go as planned, I have called Josh Domine with Toyota of Katy and Allstate several times but of no avail. This is the worst experience I have ever had with a repair facility with a dealership . I will take this matter with Allstate as well Dr Sadiq Abdul Syed [email protected] 517-927-0773
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was quick and communication from Joshua was top notch!
Customer Service - 5.0/5.0 -
The best I’ve received. I have had experience here from previous accidents and told myself I would never use them again because of how I was dealt with. Coming into it I was hesitant, but my rep, Joshua, went over and beyond during this experience.