Toyota of Katy
In operation 23 years.
We are a Certified Toyota Collision Center in Katy, Texas who prides themselves in quality and service. Our goal is to provide our customers with high quality repairs in a timely fashion all while keeping our customers informed and at ease. Not only do we offer a Lifetime Warranty on our repairs, but also the Toyota price match guarantee. Let us take the pain out of your accident, and get you back safe on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service got it back when they said I would
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
My Experience - 5.0/5.0 -
You'll did a great job. Very pleased with it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very much
Repair Quality - 4.5/5.0 -
Outstanding speed and timing was efficient/
Customer Service - 4.5/5.0 -
Pretty good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Would not recommend to anyone.
Repair Quality - 1.5/5.0 -
Very dissatisfied with Toyota of Katy's service. They tried to deceive me into picking up an incomplete vehicle. The fender flare wasn't attached properly, bed lining was missing every clip, the rim was repainted the incorrect color twice, and the bed wasn't buff cut or polished. They even went inside the vehicle and lost my floor mat. It took 3 attempts for them to "finish" the vehicle, won't respond about the missing floor mat, and twice tried to convince me that the incomplete repairs were satisfactory. Would not recommend them to anyone.
Customer Service - 2.0/5.0 -
Dissatisfied with the service. Customer had to quality check the vehicle for the company.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You take your car to the dealer expecting professional, high-quality work, but unfortunately the job done on my vehicle was very poorly executed. On top of that, from day one it felt like they held my car hostage. I was never called with updates, never received the estimate, and they dealt directly with the insurance company without properly communicating with me. Their excuse every single time was that they had copied my phone number incorrectly. Very disappointing experience overall.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vehicle looks really good after repair. Appreciated the weekly updates on progress of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for a great job!!!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick did an amazing job when it came to keeping me updated and getting the job done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job! Nick made sure I got updates. Very helpful!!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I can recommend but i will give them heads up, “expensive”
Repair Quality - 3.5/5.0 -
Workmanship is good but they were not able to finish it on time on the dates they promised. I agree they gave tentative date but it was changed 3x.
Customer Service - 4.0/5.0 -
They always give updates, whether its good or bad news