Tri-City Auto, Inc.

5.0 (617reviews)
100%
110 North Randall Road,  Saint Charles,  IL  60174

In operation 54 years.

Tri-City Auto was started in 1972 by two ambitious friends who with the help of additional key people years later, incorporated and became the go-to body shop in the Tri-City area. As a family owned shop we are focused on customer satisfaction and professional, safe, complete repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (617)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Better then satisfied, overjoyed with the way the front of the my Bolt. Excellent job

Likely to Recommend

Repair Quality

Tri-City Auto did an excellent job repairing the front end of my Chevrolet Bolt. They finished repairs on the day they said it would ready for pickup

Customer Service

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Customer Service

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Repair Quality

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Likely to Recommend

I live in Chicago, and still prefer to take my car to Tri City when I need something done. They do excellent work!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work performed correctly and on-time!

Customer Service

Very helpful with the process.

Returned Clean

Likely to Recommend

Repair Quality

Not only were the repairs well done but the entire car was clean inside and out.

Customer Service

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Repair Quality

Customer Service

My Experience

Great service, went above & beyond my expectation returned from damage& revealing as new!

Likely to Recommend

Knew of their great service from others & will be another to recommend Tri City to all

Repair Quality

Great service, returned to like new status. Exceeded my expectations

Customer Service

Staff very accommodating & wonderful customer service anticipating needs & delivered all above expectations

Returned Clean

Likely to Recommend

Repair Quality

Love the work these gentlemen always do. Unfortunately, I have had to use them 3 times in the last few years. It's always done well & promptly.

Customer Service

They always answer my questions and assist in contacting Enterprise Rental.

Likely to Recommend

I would return if needed and definitely recommend.

Repair Quality

Customer Service

Dan was very easy to work with!

Returned Clean

My Experience

The process was simple, from assessing the damage, to after hours (weekend) drop off, to pick up. I was also pleased with the communication throughout the process

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Likely to Recommend

Work was done as discussed. No surprises.

Repair Quality

Work was done on time and completed as scheduled. Looks fine. Final cost of was about half of estimate furnished by an other body shop.

Customer Service

All were very helpful.

Returned Clean

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Customer Service

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My Experience

Likely to Recommend

Repair Quality

Excellent work. I already responded to this

Customer Service

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Customer Service

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Likely to Recommend

We have referred many friends to Tri-City through the years!

Repair Quality

My wife is very happy with the work. We have a lot of confidence in the work of Tri-City. You were fair and completed the work fast.

Customer Service

Dan has a good handle on what happens in the shop. They have good attitude and very friendly demeanor.

Returned Clean