Gerber Collision & Glass - St. Charles
3415 Stern Ave,
St. Charles,
IL
60174
USA
Gerber Collision & Glass - St. Charles offers quality collision repair/auto body services backed by a National Lifetime Guarantee
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and making the repair process stress-free. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Many vehicles were completed ahead of schedule, which customers found especially valuable. A few customers noted occasional delays due to parts availability and some concerns about estimate turnaround times, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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Service Quality
"... and helpful! My car was done in a timely manner and the whole repair looks seamless. Even the detailing both inside and out of my car went above and beyond ..."
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"Car looks better than new after they repaired it!"
"... did a excellent job of answering all the questions; completing the work on-time, and keeping us appraised of the works progress. The work is top shelf show ..."
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"Outstanding"
"Everything was excellent! From beginning to end, communication and service was excellent - Five Star!! So grateful and appreciative of the team! Timeliness ..."
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"... informative regarding the repairs that needed to be done. The communication and updates while my vehicle was there were excellent!"
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"Communication was great, I was kept informed along the process."
"The color match is perfect and I appreciated the updates I received via text, it's my second time using this location and I would ..."
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"Everyone was eager to help and gave me a bunch of updates, which I deeply appreciated. My only concern is I ..."
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Kimberly
(Honda owner)
reviewed 8/10/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Honda owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jose
(Chevrolet owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!
Customer Service - 5.0/5.0
Returned Clean
Deanna
(Mitsubishi owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christine
(Jeep owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jamie
(Honda owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lujean
(Chrysler owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Peter
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Steven
(Jeep owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very complicated repair, Aron did a great job to make it work
Customer Service - 5.0/5.0
Returned Clean
Katie
(Honda owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bharat
(BMW owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Wonderful service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Drew
(Mazda owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chris
(Toyota owner)
reviewed 8/1/26
My Experience - 5.0/5.0 -
Thanks for making it easy
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John
(Volkswagen owner)
reviewed 8/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
2 weeks estimated, then changed to 4 and changed again ended up almost 5 total. I didn’t have a rental so there has to be a way of minimizing that.
Richard
(Audi owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
Liked the fact that they constantly kept us updated on the timeline for pickup.
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Rigoberto
(Chevrolet owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kathleen
(Honda owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Everyone that we worked with was very nice and did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nicole
(Chevrolet owner)
reviewed 7/27/26