Trubilt Collision Center
In operation 77 years.
Trubilt Auto Body was founded in 1949. It began as a small shop with only two repair stalls, but was quickly established as one of the finest shops in the Chippewa Valley. In 1997 Lynn and Jerry Salter purchased Trubilt Auto Body. The shop is now one of the largest and most reputable in northwestern Wisconsin. We staff, on average, 20 employees while offering 21 repair stalls, two prep booths, one cut-in-booth and one state of the art paint booth. In the fall of 2010 Trubilt Auto Body changed to Trubilt Collision Center and with that came a new logo. While the logo and look of our name may have changed, the Salters are very committed to maintaining the reputation of top-notch service, quality repairs and great customer relations; this is why Trubilt has been the choice of the Chippewa Valley for over 60 years. Then, in the fall of 2018, Trubilt Collision Center expanded its brand to the growing city of Altoona, Wisconsin.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Trubilt kept me up to date on repair progress and helped me with rides to and from the shop. Everyone was unfailingly kind and personable
My Experience - 5.0/5.0 -
Consistent updates were helpful and taking care of any issues with the claim agent and the rental car agency was unexpected but a very welcome surprise. My wife also very much appreciates the detailing for life!
My Experience - 5.0/5.0 -
My car looks great! Thank you for making the entire process so easy. You have a wonderful staff and I’m grateful for the effort everyone made to get my car fixed. Peg
My Experience - 5.0/5.0 -
They are very good and friendly people. They treated us with courtesy and professionalism. I would recommend them.
My Experience - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the ongoing communication regarding the status of my vehicle throughout the process. My car was ready as scheduled. Everyone involved was professional and courteous. Thank you!
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks
My Experience - 0.0/5.0 -
I have used Trubilt on several occasions. Until this one, I had told people that Trubilt had provided the best customer service experience I had ever had. Ever. That's a pretty big statement! This time was different though. To be fair, I still find it incredible that their service came with not only a car cleaning when they were done, but also "detailing for life." That is awesome. Where things fell short for me this time, though, was in the completion timeline. I was without my car for three weeks. When it wasn't done on the first "due date" we were told it was delayed because of back-ordered parts. When it wasn't done on the second "due date," we were told it was delayed because of the insurance company. When we questioned this, we were told that it was that they couldn't get the alignment and glass work it needed by the end of the day. I understand that sometimes there are going to be delays. Getting three different reasons why, though, left us feeling like they weren't being honest with us, which has created feelings of uncertainty for me. I am not sure I will be back.
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Your team was incredibly helpful and friendly during a very inconvenient time for me while I was getting my car fixed. The communication was outstanding!!! I am really impressed and will recommend your business to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work, prompt, and great communication.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service!!! I appreciated all of the updates/communication throughout the repair process. Every person I dealt with was so professional and helpful. You all deserve a raise or at least a really big bonus!😉
My Experience - 5.0/5.0 -
They are awesome job!! Keep it up.. team members are friendly.
Likely to Recommend - 5.0/5.0 -
They did a great job.
Repair Quality - 5.0/5.0 -
They did a great job. My car looks like nothing ever happened to it. They worked with my insurance company so I didn't have to be the middle man for that part. They also lent me a vehicle to use while mine was being worked on. It was very nice of them. They were very helpful and kept me updated on the status of the repair.
Customer Service - 5.0/5.0 -
They were frequently contacting me with updates and I felt very confident that if I had a question they would help me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I've had a rattle in the right back rear since its been repaired that I can't seem to determine the cause. I waited for the snow on the roads to recede, cleaned out everything in the back and washed it several times but the rattle persists. My concern is that that something got loosen up when I rolled over the deer. Did u check for underneath damage as I had requested when I dropped off the vehicle? I just can't figure out what that noise is and where it's coming from. Very frustrating...
My Experience - 5.0/5.0 -
The process went smoothly from the initial estimate to the final pick up. I cant tell there was any damage to the vehicle, looks like new. Stepping into the vehicle I was not expecting my interior to be cleaned, a very nice surprise. Very satisfied.