Turnpike Motors Autobody
Welcome to Turnpike Motors Autobody. In 1969 Turnpike Motors Autobody was opened in Newington, Connecticut by Doug Fernandez, Sr. Since opening, our company has grown from five employees to 32 and from 7 bays to 36 bays. Our facility features modern high-tech equipment, a highly trained staff, and a clean, customer friendly environment. From the inviting, friendly reception area to the spotless back shop area you will see why we are the number one rated auto repair facility in Connecticut. On any given visit, you may observe automobiles of almost every make, model, and description. You can expect your vehicle to be professionally restored to pre-accident condition as well as cleaned and detailed when it is returned to you. Our professional staff is ready to answer your questions and guide you through the collision repair process. Should your car, truck, fire engine or motor home need repairs, please call us 860-666-3319.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very organized; done in time
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and very nice staff!! Car detailing inside car and repair of scratch on bumper excellent!!
My Experience - 5.0/5.0 -
In addition to the outstanding quality of work, throughout the repair process I was kept updated via both phone calls and text messages. Furthermore, upon receiving my vehicle I noticed some damage to the vehicle that was not there when brought to the shop. Without hesitation, I was informed that they would make it a priority to fix the damage. I was even provided with a rental car at no cost to me. My only suggestion is that prior to customers picking up their vehicles I’d take the time to look over both the exterior and interior of the vehicles and also detail them. This used to be done in past 25-30 years that I have brought my vehicles to Turnpike Motors for any necessary repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job. Much appreciated!!
Customer Service - 5.0/5.0 -
Courteous and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Greet service as always
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work done on my car.
Customer Service - 5.0/5.0 -
The staff is polite and extremely helpful.
Returned Clean
My Experience - 5.0/5.0 -
Truly wonderful staff! They were kind, kept me informed, and got my repairs done incredibly quickly!
My Experience - 5.0/5.0 -
Outstanding service. They matched the paint perfectly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team, the communications, the updates and the repairs - all 10! Great team and I would highly recommend
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was taken care on time.
Customer Service - 5.0/5.0 -
Carmen at front desk was very courteous and friendly.
My Experience - 5.0/5.0 -
I had a 2017 Acura ILX repaired in 2022 and 2024, and a 2023 Acura MDX Tech repaired this month. For each repair, text and mobile phone communication was exemplary, and workmanship was excellent. I have been extremely satisfied with each of my experiences dealing with your company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm sure I filled out this survey earlier this week. If you didn't receive it, the communication was superb and the workmanship was excellent.
Customer Service - 5.0/5.0 -
Hi, This is the fourth time I have taken this survey. We stated earlier that the communication was excellent and the workmanship superb.
Returned Clean
My Experience - 5.0/5.0 -
You responded to our request for repairs very quickly and took care not only of your part but also of arranging the rental car at Enterprise. When I brought in the car, the women at the front desk were friendly and efficient and called right away to get my rental car. While the car was being serviced, I was glad to receive regular updates. The car was ready two days early and I was notified right away and then given a friendly reminder. When I came to get my car, again everyone was friendly and quickly checked me in and got my car for me. I was also pleased they checked in my rental car and notified Enterprise. The repair itself looks like new and I am delighted that my car was also washed and vacuumed inside. THANK YOU!
Likely to Recommend - 5.0/5.0 -
Refer to yesterdays message.
Repair Quality - 5.0/5.0 -
I already sent you a long detailed message about my experience. You were a 10 in all areas.
Customer Service - 5.0/5.0 -
I already told you. Enough!