Turnpike Motors Autobody

4.9 (2,222reviews)
97%
2550 Berlin Turnpike,  Newington,  CT  06111

Welcome to Turnpike Motors Autobody. In 1969 Turnpike Motors Autobody was opened in Newington, Connecticut by Doug Fernandez, Sr. Since opening, our company has grown from five employees to 32 and from 7 bays to 36 bays. Our facility features modern high-tech equipment, a highly trained staff, and a clean, customer friendly environment. From the inviting, friendly reception area to the spotless back shop area you will see why we are the number one rated auto repair facility in Connecticut. On any given visit, you may observe automobiles of almost every make, model, and description. You can expect your vehicle to be professionally restored to pre-accident condition as well as cleaned and detailed when it is returned to you. Our professional staff is ready to answer your questions and guide you through the collision repair process. Should your car, truck, fire engine or motor home need repairs, please call us 860-666-3319.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Fleet – Vans
Subaru
Tesla
Volkswagen

Reviews (2,222)

My Experience

Very professional orientated , very satisfied with the work they have done.

Likely to Recommend

Repair Quality

Always satisfied having work done at turnpike motors

Customer Service

I was always informed what was going on.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would highly recommend them to everybody.

Repair Quality

I was very happy with their service. They kept me updated thru the process and did a good job. My car was clean when they were finished.

Customer Service

They did a good job and kept me updated as time went on.

Returned Clean

My Experience

I was pleased with the outstanding communication from Turnpike Motors' service team, who provided regular updates via texts and photos during the repair process. The team completed the repairs on schedule, and the work was of high quality. The team addressed all my questions promptly, and their partnership with Enterprise ensured a smooth rental car experience. Thanks to everyone!

Likely to Recommend

Repair Quality

Excellent work. The almost daily text updates and photos were appreciated and my repairs were on track as promised. To my surprise and delight, my car was vacuumed and cleaned inside and out before it was returned to me! They also made my car rental so easy with their partnership with Enterprise and arranged a ride to pick up my rental. Great service, staff and repair work from start to finish!

Customer Service

Excellent work. The almost daily text updates and photos were appreciated and my repairs were on track as promised. To my surprise and delight, my car was vacuumed and cleaned inside and out before it was returned to me! They also made my car rental so easy with their partnership with Enterprise and arranged a ride to pick up my rental. Great service and repair work from start to finish!

Returned Clean

My Experience

Excellent service

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

Likely to Recommend

The relationship with AMICA , a great asset to providing seamless experience. Turnpike motors has a great reputation , I had heard from other clients you where the best

Repair Quality

Seamless from moment we walked in to when we picked our vehicle up, work excellent

Customer Service

Exceptional

Returned Clean

My Experience

Great service and communication! My car looks new. I highly recommend Turnpike Motors. Thank you

Likely to Recommend

Repair Quality

Amazing experience. Great customer service. My car looks new

Customer Service

Great experience

Returned Clean

My Experience

It was such a positive experience! Completely seamless from beginning to end. I can’t say enough about the care, communication, updates, professionalism and the final result! My car is like new! I will only recommend Turnpike Motors to family and friends moving forward. Thank you to the entire staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The people are friendly and show genuine eagerness to help. They fixed my car and it looks like a brand new car. Thank you so much!

Customer Service

Customer service was apt to explain all the process till the end

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

You guys did excellent work

Repair Quality

Excellent work.

Customer Service

Customer service was excellent, kept me informed through out the process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Appreciate the timely updates including pictures of the progress of repair. Great interface of the website showing progress and estimated costs of the project. Super nice staff.

Likely to Recommend

We’ve always had good service at Turnpike Motors.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and communication.

Customer Service

Likely to Recommend

Repair Quality

I was told when I dropped the car off it would be 3-4 days. Then it ended up being almost 2 weeks. So I planned on picking up the car May 4th bc I got texts every day saying it would be ready on May 4th. Then on the morning of May 1st I got a call to pick up the car which was great it was done a little early, but could they have let me know a little sooner since I was on my way to VT and hadn’t planned on picking it up that day? Service was okay. Not sure about the prices. Overall just okay. Thanks.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Their reputation proceeds itself as bared out by the workmanship they provided on my car.