Turnpike Motors Autobody
Welcome to Turnpike Motors Autobody. In 1969 Turnpike Motors Autobody was opened in Newington, Connecticut by Doug Fernandez, Sr. Since opening, our company has grown from five employees to 32 and from 7 bays to 36 bays. Our facility features modern high-tech equipment, a highly trained staff, and a clean, customer friendly environment. From the inviting, friendly reception area to the spotless back shop area you will see why we are the number one rated auto repair facility in Connecticut. On any given visit, you may observe automobiles of almost every make, model, and description. You can expect your vehicle to be professionally restored to pre-accident condition as well as cleaned and detailed when it is returned to you. Our professional staff is ready to answer your questions and guide you through the collision repair process. Should your car, truck, fire engine or motor home need repairs, please call us 860-666-3319.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
I would recommend the shop with very simple repairs. Ones that are complex or require attention to detail, I would recommend going elsewhere.
Repair Quality - 2.5/5.0 -
Overall the job is ok. The crease in the quarter panel was removed and the paint looks good. The body line on the top of the quarter panel was restored in a very rough fashion. It’s missing much of the sharpness that it had before the accident. The lift gate is also not aligned very well. There are uneven gaps and the left side of the rear spoiler is not seated fully.
Customer Service - 4.0/5.0 -
Carmen was so great! My car was initially refused by the other front desk worker because of the breathalyzer. But I spoke to Carmen who got it in there when I told her it could be disabled.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked the fact that they kept me updated so I knew exactly what was going on with my car and when to expect it to be ready they were very efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
the quality of the work is always great! Had issues with the front end
Customer Service - 2.5/5.0 -
This is where i had issues 1) got my estimate and the gentleman walked me through what was to be done 2) stopped by to schedule the repair told carmen (carmine) i needed the estimate broken in 2 … hood damage on 1 - dings on another 3) never got this 4) was told that rental car would be there monday — rental car company said you always say that but it’s not true & my insurance info was never given to rental car company 5). dings were quoted $187 each on 1st estimate… was called and told you had a new person & it would now be $525!! forget that!! 6) was told on original estimate that you had to paint hood & front side panels to make sure it matched …. but then was told only the hood needed to be done Very confusing and not sure why this was so scattered (i have used your company in the past)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and excellent job.
Customer Service - 5.0/5.0 -
Very professional and excellent service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the work, communication of progress and speed of work. A+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Turnpike motors did a great job with my Tesla. Highly recommend. Easy drop off and pick up. Kept me informed of progress. And work product was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best place I could ever go.
Repair Quality - 5.0/5.0 -
I have done business with turnpike motors for about 15 years through various accidents and car repairs. They have never let me down and are always first class people. I would always use them. Of course I don't want to get in an accident but when I do, they are the best! Hands down!
Customer Service - 5.0/5.0 -
Friendly, professional and organized!
Returned Clean
My Experience - 5.0/5.0 -
Great place. Keeps you updated on work. Nice how they send you pictures as the work is going on. People are nice and spend time answering questions. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place & staff.
Customer Service - 5.0/5.0 -
Very nice & listens to your concerns
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service! Thank you for surprising me with an unexpected vacuum and cleaning of my chaotic toddler of a mess inside. That was 100% above and beyond. My Jeep was returned spotless inside and out and you have no idea how much that made this tired mom’s day! It is clear you all take pride in your work. Thank you for taking such pristine care of my Jeep like it was your own. I’m very impressed and will highly recommend Turnpike Motors Autobody. Wonderful communication from start to finish as well. Thank you for a smooth experience!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I left a review for you with a nice appreciation message.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys kept me informed of the process, sent me photos when working on it, your staff was courteous and pleasant to work with along the way. You are the undisputed premium auto body shop in the area and being certified by Tesla made it an obvious choice to bring the vehicle to you for repair. The front had a gap a bit larger than the factory front fender, perhaps a detail that could have been noticed initially though easy to see how it might have been overlooked and you guys fixed it quickly the next day so 9/10 for sure. Very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Swirl Marks In Fresh Paint (Mike claimed probably from washing so i guess you wash cars with sand paper then mike said “well you have a black car so it will be noticeable” so i guess its my fault that i purchased a black car. Mike also would keep guessing on things he didnt know the answer to or lie. The car also has uneven pannel gaps. The rear door rubs on the body. The window molding rubs on the other molding. Stripped bolt. Floor mats incorrectly placed. Tape left on the car. Carpet installed not perfectly. There is a noise coming from the dash board. I think you guys value quantity of cars leaving your shop rather than quality.