Twm Automotive, Inc. D/B/A Mastercraft Auto Body
Mastercraft Auto Body has been trusted in Windsor Locks and the surrounding communities for over 40 years. Come to Mastercraft for quality collision repairs and excellent customer service. From the time you make your claim with your insurance company until the time your repairs are completed, you can count on us to guide you through the process. Our goal is to make the entire experience as "hassle-free" as possible, since we do this everyday we are the best option to help you deal with the insurance company. Accidents are stressful, your repairs don't have to be.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made everything so easy. Even offered and repaired previous damage as they were working near the area. Cost me less than half of the estimated cost of just repairing that. Also were very good about answering any questions and concerns. Even arranged for rental car at drop off and pick up
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have, and they are our go to body shop if needed
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there is super nice!! Car looks great! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent workmanship and customer service.
My Experience - 5.0/5.0 -
The car was repaired, cleaned and returned at my convenience. The technician made it drivable until there was an appointment for the repairs. I was very pleased. Thanks.
Likely to Recommend - 5.0/5.0 -
Helpful friendly service. Great technician.
Repair Quality - 5.0/5.0 -
Friendly service, good communication, helpful technician. Thank you.
Customer Service - 5.0/5.0 -
Friendly service, good communication, helpful technician. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did everything they promised when they said they would. Did very good work. Very pleased. Would recommend.
Customer Service - 5.0/5.0 -
Very clear about what was going to happen. Handled everything making it easy.
Returned Clean
My Experience - 5.0/5.0 -
Could not have asked for better service . Bill and Todd were great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job!
My Experience - 5.0/5.0 -
The vehicle came out great, looks like the damage was never even there. Color match is spot on. Would definitely recommend for auto body repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
you guys do a great job period! always.
My Experience - 5.0/5.0 -
Service was great from start to finish. Car looks perfect!
Likely to Recommend - 5.0/5.0 -
I do recommend mastercraft to friends currently.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was totally satisfied and pleased with Mastercraft's body work. They did a wonderful job on the car. I was kept informed every few days. I would recommend them to anyone. They helped me arrange a rental car . As always, i'm very grateful to Mastercraft for their help and expertise.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes no question
Repair Quality - 5.0/5.0 -
Excellent friendly caring professional
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Master Craft is a top notch autobody repair center. Their commitment to excellence is first rate. They truly are fair and honest about customer service ! Todd, Bill, and Tracy are the best ! Thanks guys for everything...