U - J Chevrolet
In operation 87 years, 23 years at this location.
U-J Chevrolet is a family owned auto repair business that has been serving the community since 1939. Our goal is to provide high quality repairs on a timely basis. We maintain a high level of customer satisfaction utilizing modern day repair techniques. Our collision center has a combined total of over 100 years in repair experience combined with the best parts and materials available to the market. We offer a lifetime repair warranty on paint finish and body workmanship to the original customer. We work with all major insurance companies and have preferred status with several major insurers. U J Chevrolet was built on honesty and integrity which one reason we maintain a huge customer base of repeat customers. Customers are in the best hands available to serve their automotive needs since 1939.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Quality of work is great!!
Customer Service - 5.0/5.0 -
Very orofessional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service way above others
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Engine light is on. Have to bring it back in because it wasn’t on when I brought it in.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did da great job and wonderful customer service
Customer Service - 5.0/5.0 -
Very profesdional
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
A waste of my time. I scheduled the day before on line. The auto email said someone from UJ would contact me. No one contacted me. I went at the scheduled time and two of the service people told me I should have called like the email said. That is not what the email says. He told me he would work me in because he didn’t have a spot for me. I told them they were wasting my time and left. Your automated system needs your attention and your people don’t know your automated systems. I live in West Mobile and would like to support locally but I don’t have time to just waste. I took my truck somewhere else.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Sadly I couldn't give this a zero. All my family and friends know about this horrible experience. Most of them advised me to contact corporate
Repair Quality - 1.0/5.0 -
After having 2 appointments set by uj chevrolet we drop the truck off and you hadn't even ordered parts. Months spent waiting on parts. Was told different stories throughout. Lied to, unnecessary costs to is for rental car etc when you did not need the drivable truck on your lot waiting for parts (to get ordered). This was the worst service we have ever witnessed or even heard of. Many more issues but that's the summarized version
Customer Service - 1.0/5.0 -
Each person had a different story, I was lied to multiple times.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
Thank you for the giving me the opportunity to express my horrific experience I had while having my vehicle repaired for a State Farm claim I dropped off my vehicle on 12622 I called on 1230 and was informed that they were waiting on a part coming in Tuesday 1223 I arrived 1 2 23 and my son drove my vehicle home the next day I noticed some white film stains spots and my driver's door and I drove my vehicle to UJ Chevrolet and spoke to Dale I asked if it was cleaner that maybe just didn't get wiped off he looked at it and said he didn't know what it was maybe mold he said the person who cleaned the car wasn't available that I could come back the next day he walked away laughing, my granddaughter who is 11 asked why he was so rude. I went back the next day and Dale came out and tried a window cleaner saying this is what they used. He sprayed some on the car and it has removed the spots. While doing this I noticed an area on the door that was white and asked him about it and he was ma'am the state at which the car was brought in was trashed he said the cleaners even found a rat poison kit in the car I said not in my car I have OCD and my car is never full of trash he said we are not supposed to remove trash but there was so much he laughed at me and insisted it was my car I told him I wanted to speak to a manager he called someone in while waiting he is bringing up pictures of the work done and he said I should be thankful of all the extra work they had to do and showed me the pictures showing the car had been in a previous accident I told him I was not responsible for the accident and why was he even bringing it up? The other manager came and ask me what had happened several times during my conversation Dale would but in and the manager would turn to him and ask him to be quiet at this point I'm crying the manager assured me that he would take action regarding Dale's rude behavior we then walked out to my car he saw the white spots,took pictures I asked to speak to the person who cleaned my carbecause that is what Dale had told me to do now the manager is telling me he needs to talk to the people that worked on the car to give him 30 minutes so I waited, he returns and said ma'am you're not going to be happy with what I am about to say. He told me he spoke to the cleaner and the body mechanic and they both said that I was lying and that my car was full of trash. My family and friends that know me are appalled at the behavior and accusations that happened during my repair visiting your location they all know how clean my car is just a Teddy bear in the backseat and coloring books and crayons in the door. Do you know how I felt leaving this place of business I was crying, feeling personally attacked for some type of person that I'm not and for them to laugh at me for something I don't do. These men were very unprofessional,all 4 of them. My only satisfaction is that one day they will realize that it wasn't my car and maybe feel bad for how they treated me. This is not the way that you treat customers