Ultra Shine Collision, Inc.

5.0 (4,394reviews)
99%
62 Lacombe St.,  Marlborough,  MA  01752

In operation 20 years.

With the most technically advanced equipment and factory certified technicians, we offer lifetime warranty on our repairs as long as you own your vehicle

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,394)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely

Repair Quality

Very easy to work with

Customer Service

Heather was very good at all my questions

Returned Clean

My Experience

Professional on time (in fact earlier than promised) Went beyond with insurance company !! Used original parts . Staff and communication was excellent. In these days when customer service is nonexistent I would give them an A+ A+ Not happy to have an accident but would never go anywhere else Having the rental co right there created no problems with a bad situation Car looks better than new👋

Likely to Recommend

Of course the best experience with a bad situation

Repair Quality

Super satisfied more than a 10

Customer Service

So caring and great communication

Returned Clean

Likely to Recommend

Repair Quality

i would reconmend this company to my friends

Customer Service

Returned Clean

My Experience

Your team is fabulous! My experience with Ultra Shine Collusion over the years has been extremely positive and has allowed me to know that my car is in the best of hands.

Likely to Recommend

I will enthusiastically recommend them.

Repair Quality

Ultra shine Collision did a fabulous job on my car. I really appreciated the multiple updates on its progress. I also appreciate how easy they made it to get and return the rental car.

Customer Service

They are friendly, professional and efficient.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great Service

Customer Service

Returned Clean

My Experience

I was very pleased from start to finish. It took awhile but I realize that it was because the insurance company was the reason for delay. The car came back looking better then new. Thanks to everyone who made it happen

Likely to Recommend

I would absolutely recommend to anyone

Repair Quality

Excellent service

Customer Service

Outstanding

Returned Clean

My Experience

You guys always do an amazing job both with the repair and with making the process go so smoothly.

Likely to Recommend

Whenever I see someone local looking for a car repair shop I always post about Ultra Shine.

Repair Quality

Did an excellent job on the repair. The car came back looking like new. Not bad for a 2013 model. Very happy with how it came out.

Customer Service

Usually car repair is a logistical nightmare. Not with Ultra Shine. Insurance, Rental Car, all coordinated by Heather and the staff. It was really no hassles for me. Pleasantly surprised.

Returned Clean

My Experience

The detailing looked great and the repairs seemed perfect. I will return in a month to have the clear film replaced once the paint cures. Thank you.

Likely to Recommend

Absolutely

Repair Quality

Great job.

Customer Service

Responsive, timely and professional.

Returned Clean

My Experience

Every step in this process was well communicated in a professional manner. My car looks brand new. I will highly recommend you. Thanks,

Likely to Recommend

I will definitely recommend!

Repair Quality

Very satisfied with the work and the service I received.

Customer Service

Appreciated the phone calls and status updates via email. Very helpful!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys are the best. You take care of anything. I’ll be a customer for life!

Likely to Recommend

Highly recommend

Repair Quality

Ultra Shine took care of absolutely everything. I will use them every time!

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

I had an outstanding experience with this body shop from start to finish. The entire team was professional, and the quality of their work exceeded my expectations. My car looks amazing, and I couldn’t be happier with the results. The excellent customer service started with Heather. She was friendly, helpful, and made the entire process smooth by assisting me with setting up my rental car. Throughout the repair, the team kept me informed with regular updates on the progress, which I really appreciated. Their professionalism, communication, and attention to detail made this a stress-free experience. I am truly impressed with the work they did and highly recommend this body shop to anyone looking for high-quality repairs and outstanding customer service.

Customer Service

I had an outstanding experience with this body shop from start to finish. The entire team was professional, and the quality of their work exceeded my expectations. My car looks amazing, and I couldn’t be happier with the results. The excellent customer service started with Heather. She was friendly, helpful, and made the entire process smooth by assisting me with setting up my rental car. Throughout the repair, the team kept me informed with regular updates on the progress, which I really appreciated. Their professionalism, communication, and attention to detail made this a stress-free experience. I am truly impressed with the work they did and highly recommend this body shop to anyone looking for high-quality repairs and outstanding customer service.

Returned Clean

Likely to Recommend

Repair Quality

The car looks great!

Customer Service

They were informative and I would highly recommend them.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you to all your staff for making this experience go as smoothly as possible. Every staff member i interacted with was professional, kind and so helpful. Car looks great! Kudos to all.

My Experience

All worked well from initial call about setting the appointment to drop off/securing the rental and pick up. Nice work on the repair and appreciate the car detail as well. Thank you

My Experience

Excellent work! I’m very satisfied!

Likely to Recommend

Repair Quality

Customer Service