Unibody Autotech Waimanu

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

Most of the work was good, disappointed that the body panel had road grime on it that was just painted over and NOT cleaned.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome job

Customer Service - 5.0/5.0 -

Fantastic

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job!

Customer Service - 4.5/5.0 -

Ashley is great.. as always!

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

If quality and safety are your issues, there is none better. The only place I would trust with my car for repairs.

Customer Service - 5.0/5.0 -

Knowledgeable, friendly, and caring. What more could I ask for?

My Experience - 5.0/5.0 -

My experience with UNIBODY was everything that I could ask for and more. From the consultation for the estimate with Ashley to the day of the drop off and pick up, everything was efficient and seamless for me as the customer. Everyone was super nice and friendly. I also really appreciated the updates that was sent to me about my car. If I ever need repair services again I definitely will come back to UNIBODY.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I had a really great experience with UNIBODY. Their service was great! No complaints.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

I thought my car would be fixed and feel like I should have gone with a different shop and not the one liberty mutual picked

Customer Service - 2.0/5.0 -

They did a great job on the body repair of the car but didn’t do anything for the important stuff like my breaks or possibly transmission. My car was brand new and now I’m scared to drive it the breaks need changed and if any one had actually test driven the car they would also recognize that something else is wrong I’m not a mechanic so not sure what exactly is wrong but it’s obvious to anyone who actually gets in the car

My Experience - 5.0/5.0 -

In the past 60 yrs USAA have always provide me with great services. This most recent to repair my auto by the USAA/AUTOTECH/Enterprise team is undoubtedly at the top. Very professional, efficient, stressless and customer focused. Thank you all!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

USAA have provided me 60 yrs of very satisfied services. My recent USAA/UniBody/ Enterprise service experience is undoubtedly at the top. Prompt, professional, pleasant and customer focused resulted in a stressless experience. Mahalo.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very fast service

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Aside from time (understandable because of Hawaii). Shop did good job on repairs.

Repair Quality - 5.0/5.0 -

Looks brand new.

Customer Service - 4.0/5.0 -

Great service. No parking. Didn't receive any periodic updates (had to call shop to get status of repair or when it would be done).

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Professional workers, professional work! A wash and polish to boot! I will be bringing my other truck for body work and a paint job soon.

Customer Service - 5.0/5.0 -

Taryn is sweet and great greeter assistant

My Experience - 5.0/5.0 -

Looked like new. I didn't find any overspray and my wife couldn't identify where the damage was. Quick turn around and the car was cleaned inside and out. The service with the rental was exceptional and the process was very streamlined.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I'm very satisfied with the workmanship and attention to detail. The paint match was spot on. Would recommend to anyone needing repair.

Customer Service - 5.0/5.0 -

They kept me up to date of the repairs throughout the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Good

Repair Quality - 4.0/5.0 -

Good

Customer Service - 4.0/5.0 -

Good

My Experience - 5.0/5.0 -

Very transparent about the repair process. The Kakaako office is convenient. Thank you to Michael Chong, Karen, and Marisa!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Matched the car color well. Bumper fit is good.

Customer Service - 5.0/5.0 -

Very helpful and courteous.