Us Auto Connection
In operation 28 years.
Complete Collision repair facillity in the Houston area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ruben did an amazing job . He stayed completely on top of the repair and had the car looking brand new and within the time frame he said it would take to finish.. great guy.. Thanks a million
Customer Service - 5.0/5.0 -
Friendly knowledgeable service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great.
Customer Service - 5.0/5.0 -
Chris kept us notified every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
US Auto was wonderful! Chris kept me updated and the whole process was seamless. I would definitely use them again and recommend to all family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent company. They handled all the paperwork, the rental and kept me updated every day. The work was completed promptly and professionally. THE OWNER has U.S. AUTO CONNECTION Running like a well oiled machine. WELL DONE!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kevin was outstanding with communication. The updates were extremely helpful. And after getting the car back it looks perfect. The return process was very easy and seemless as well. I'd recommend your business to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I’m happy to talk on the phone. Please call me.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a great job.I would definitely use you again
Customer Service - 5.0/5.0 -
I really appreciated keeping me posted during the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So fast and always kept me informed! That is always appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So fast and the communication was amazing. I would recommend US auto to all my friends who need repairs.
Customer Service - 5.0/5.0 -
Very communicative and straight forward.
My Experience - 5.0/5.0 -
I am very pleased with how the car looks and how I was kept informed. Sorry, I do not have time for more.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Took longer than expected
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
As it stands, I would be very unlikely to recommend this place to anyone. However, I am waiting to see how this situation is resolved, because this experience has been a poor representation of your establishment.
Repair Quality - 0.5/5.0 -
I recently received my vehicle, and to my surprise, it was in worse condition than when I dropped it off. I selected U.S. Auto Connection with confidence due to the positive feedback I had heard regarding the quality of the work. However, it appears that there is a significant lack of quality control. The repair involved only a door, with no frame or quarter-panel damage, so there is no reasonable explanation for why the vehicle would be returned to a customer in this condition.
Customer Service - 0.5/5.0 -
Customer service involves support before, during, and after a transaction. Unfortunately, there were too many missed opportunities to prevent this negative experience. This has been one of the worst interactions I have had with any company.