Us Auto Connection
In operation 28 years.
Complete Collision repair facillity in the Houston area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Communication could be better
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
I would warn of the terrible customer service, but the repair is good.
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Not satisfied with few minor issues, not sure about how it all went down
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Undecided until I see the results of the final repair. At this point not likely.
Repair Quality - 0.5/5.0 -
I picked up the vehicle and the bumper was not flush with the side panel. I had to point it out. Waiting on parts to properly finish repair.
Customer Service - 2.5/5.0 -
I was happy with the communications until I was advised the vehicle was ready and the repair was unsatisfactory.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike Sehlke provided great service and support.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thomas was very helpful with helping me with my car and I can appreciate the type of service that you guys provide keep up the good work and go US auto connection
Returned Clean
Likely to Recommend - 0.5/5.0 -
Will never recommend and I sudjest liberty mutual pull their preferred shop status.
Repair Quality - 1.5/5.0 -
They had it for a month and a half and I am still having to take it to another shop to finish being fixed
Customer Service - 1.0/5.0 -
Horrible communication
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
The office personnel is sub par, just getting a paycheck. People who do the body work are excellent.
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 1.0/5.0 -
I had to call if I wanted to know about my car. The only call I received was when my car was ready, 2 weeks later.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andy Sandoval did an excellent job for me. His customer service skills and friendliness were excellent. His professionalism was appreciated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and on time. Kept me informed of the progress