Us Auto Connection

My Experience - 5.0/5.0 -

GREAT communication. You do a very good job of managing customer expectations. I worked in sales for 21 years and that was always an important part of Customer Service. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very Satisfied.

Customer Service - 5.0/5.0 -

Great communication and management of expectations. I have a strong background in customer service, and your people are GREAT.

Returned Clean

Repair Quality - 5.0/5.0 -

Thank you KEVIN He's been very helpful and I'm satisfied with the work you guys did it looks like new Thank you all for your support.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Kevin is a great rep for US auto. Kept me updated the whole time . Understood my schedule and pushed to complete early before traveling. Recommend to check them out

Likely to Recommend - 5.0/5.0 -

Kevin was my rep and did a heck of a job! Understood my needs and assured me the process would not affect my daily routine.. very accommodating and patience during a stressful situation.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you so much for repairing my car and for cleaning it as well!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

David was very helpful.

My Experience - 5.0/5.0 -

Very pleased with the communication and the service. My car was ready on time and was thoroughly washed and vacuumed also!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very nice job by david and his team !

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate the excellent communication and helpful staff. Everyone was really courteous and followed thru with their job efficiently and effectively.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

The only body shop I'd go to or refer.

Repair Quality - 5.0/5.0 -

Over the past 15 plus years of driving many miles in numerous vehicles in Houston, stuff happens. Our family was referred to US Auto Connection via our insurance at that time. They did an excellent job and over the years we've been repeat customers of this body shop. We've changed insurance carriers, plans over the years. But our preference for a body shop has and always will be US Auto Connection. It's never fun having to repair a damaged vehicle. But it's a reality. These guys are solid and show up when they're called upon. They use OEM parts and they're work is unmatched IMO.

Customer Service - 5.0/5.0 -

They always maintain excellent communication throughout the entire process.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

First class operation; would not hesitate to recommend US Auto Connection

Repair Quality - 5.0/5.0 -

First class personal service. Mike kept me updated and in the loop during the entire process

Customer Service - 5.0/5.0 -

Excellent - personable, friendly service

Returned Clean

Likely to Recommend - 5.0/5.0 -

Loved it

Repair Quality - 5.0/5.0 -

They did a great job in my car and in a timely manner. They communicated with me about the repairs as well.

Customer Service - 5.0/5.0 -

Good people

Returned Clean