Us Auto Connection

4.9 (2,581reviews)
97%
1017 W 20th,  Houston,  TX  77008
Bot
Shop AssistantSparkles

In operation 28 years.

Complete Collision repair facillity in the Houston area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,581)

My Experience

Great work. Kept me updated on every point. The attendant was gracious, well informed and cheerful

Likely to Recommend

Repair Quality

Great work. Well done. Kept informed during whole process. Kevin was clear in what repairs were needed and very courteous

Customer Service

Returned Clean

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Highly recommended

Repair Quality

We’ve had the unfortunate need to have our vehicle repaired several times in the last few years, but but having US auto on our team has been a breath of fresh air. Chris is always friendly and very helpful. The customer service and workmanship are top notch!

Customer Service

We’ve had the unfortunate need to have our vehicle repaired several times in the last few years, but but having US auto on our team has been a breath of fresh air. Chris is always friendly and very helpful. The customer service and workmanship are top notch!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The body of my car looks brand new…. Just giving 8 rate because I the electric part is not 100% when I got my car back - my radio is not connecting my phone through apple car or bluetooh, which it was working totally fine before I drop off. I need to get back to check

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This was a tricky case and David took great care of everything. Hope to never be in need of auto body work again, but if it do, I’m bringing it here.

Customer Service

David was excellent

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Kevin's customer service was excellent and I appreciated the continued updates of my car's progress while the repairs were being done. However, the small cup/container for the console was not replaced and I do need to get that. Thank you for your professionalism, honesty and quality work as I will recommend you!

Likely to Recommend

Repair Quality

Thank you Kevin for your stellar customer service, your professionalism and for the wonderful updates keeping me informed at all times via emails. My decision to use US Auto Connection was a wise one. Thank you to everyone that assisted in repairing my car as well.

Customer Service

Kevin was amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Second time using the services for repair and once again a positive experience. The repairs are flawless, we are really happy with the results. Car came back looking brand new, and cleaner than when I dropped it off. The job took a little longer than expected, but the communication throughout was excellent so it wasn’t a problem. Seamless coordination with the rental car company too.

My Experience

Kevin was very quick in reaching out to me to bring my car in to be fixed and in updating me on the status of the repairs. He was clear, kind, professional, and made sure I understood the work done on my car.

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Repair Quality

Customer Service

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Repair Quality

I was happy and very satisfied with most of the repairs however an aftermarket front bumper was used which didn’t align 100% resulting in gaps on both sides with the right being worse. This was addressed with my contact at the shop and he’s arranged for me to return my car next week for an exchange with an OEM part.

Customer Service

Ruben has been very thorough and great with communication of updates concerning my vehicle. He immediately addressed the fit issue with aftermarket front bumper and has been working on resolving that.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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I have recommended many friends to US Auto over the years.

Repair Quality

US Auto Connection always does the best work on our cars. They keep us in the loop on all repairs and the car looks just like new when they’re finished.

Customer Service

Excellent customer service.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great work and great people to with

Customer Service

Returned Clean

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Repair Quality

Excellent work

Customer Service

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Repair Quality

Looks.good but tail lights don't work.now

Customer Service

Kept telling Kevin that someone had been in my console, he kept telling no did not happen, I find out a hidden credit card was stolen and he tells me someone keeps breaking into the shop.

Returned Clean