Us Auto Connection

4.9 (2,583reviews)
97%
1017 W 20th,  Houston,  TX  77008
Bot
Shop AssistantSparkles

In operation 28 years.

Complete Collision repair facillity in the Houston area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,583)

My Experience

This was my third time using US Auto Connection for body work, and they consistently do an excellent job.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

I had the shop work on a few additional problems my car was having while they had it for accident repairs. They were quick to communicate, but ultimately failed to correctly fix what was wrong with my check engine light, and outright forgot to fix my windshield which was requested. I'm hoping they can correctly fix the issue with my fuel as it appears to have been incorrectly diagnosed and the repairs havent solved the problem.

Customer Service

The shop is clearly busy, but eager to work.

Returned Clean

My Experience

Everyone was very professional. The automated system kept me informed at each step. Great customer service.

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Repair Quality

Fantastic work and great service!

Customer Service

Returned Clean

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Repair Quality

Service was excellent, bottom line. Communications great. A-1 service.

Customer Service

Already communicated in previous question.

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Repair Quality

Very communicative, affirming, and informative. I appreciate the patience they had with me with this being my first accident.

Customer Service

Returned Clean

My Experience

Kevin helped me out and he was very welcoming + proactive! My insurance company was very unresponsive after my car accident, but Kevin was the opposite. I'm sure it would've been another few months before my car got fixed. Thank you!!

My Experience

Kevin did a great job at keeping me informed. He had great customer service skills

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Repair Quality

They did an outstanding job. My car looks better than when I bought it

Customer Service

Everyone was friendly and professional.

Returned Clean

My Experience

David and Chris were so sweet and helpful!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

timely, accurate, professional at all levels

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Excelente taller dejaron mi auto como nuevo estoy muy agradecida con el Personal que me atendió hicieron un maravilloso trabajo muchísimas gracias US AUTO CONNECTION

Customer Service

Excelente

My Experience

Incredible experience. Shoutout Reuben

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Repair Quality

Rueben is the man. Couldn’t ask for better service!

Customer Service

Returned Clean

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Repair Quality

Helpful staff, good communication w/regular updates, good coordination with insurance and rental car companies that made the handoffs convenient.

Customer Service

Good communication, friendly.

Returned Clean

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Repair Quality

Chris was great to work with from start to finish. Customer service was excellent and the car looks great. His attention to detail and follow up was just what I needed. Thank you.

Customer Service