Us Auto Connection

4.9 (2,561reviews)
97%
1017 W 20th,  Houston,  TX  77008
Bot
Shop AssistantSparkles

In operation 28 years.

Complete Collision repair facillity in the Houston area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,561)

Likely to Recommend

Repair Quality

Delayed several times

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

I was surprised at how quickly the repairs were done. The work seems to well done. Thank you.

Likely to Recommend

Repair Quality

Repair was quicker than expected, kept abreast of progress, courteous n professional.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great work, very professional and kept us informed throughout the whole process.

Likely to Recommend

Repair Quality

Super fast and great service!

Customer Service

Super nice!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mike is great - as are all your folks.

Customer Service

Likely to Recommend

I will absolutely be recommending to every single person I know and come across and I have already sent others there. Just amazing to work with.

Repair Quality

Customer Service

Amazing staff.. Chris was one of the absolute best representatives I have ever had the opportunity to deal with and made things go so much smoother. His customer care is exceptional and he went above and beyond to help take care of everything, and make a hard situation so much easier and less stressful.. cannot thank him enough..

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everything was handled with professionalism, and Kevin was helpful and his communication was great.

Likely to Recommend

Repair Quality

Repairs are great. Kevin’s communication was perfect.

Customer Service

Kevin was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very likely!

Repair Quality

Your steady updates were very appreciated as this was a very disturbing situation. The work on my car looks great and it is running smoothly.

Customer Service

Kevin was exceptional in keeping me posted. It was a long repair and his updates were appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We always love working with U.S. Auto Connection, especially with Ruben. He is always knowledgeable, helpful, and responsive.

Customer Service

Returned Clean

Likely to Recommend

US Auto does good work.

Repair Quality

They repaired the water leak at my firewall. I believe the leak is taken care because I have not seen anymore water on my carpet.

Customer Service

Mike handled everything great.

Returned Clean

My Experience

Really happy with the service here. This is my second time I have had my car repaired here. Each time they walked me through the whole process, kept me posted on updates and timing changes, and made everything easy and stress-free. The car was even cleaned before pickup, which was a nice touch. Overall, great customer service and quality work.

Likely to Recommend

Repair Quality

Excellent communication and turn around on my vehicle. Assisted with getting a rental set up and had it at the shop waiting.

Customer Service

Returned Clean

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Repair Quality

Customer Service