Us Auto Connection

4.9 (2,563reviews)
97%
1017 W 20th,  Houston,  TX  77008
Bot
Shop AssistantSparkles

In operation 28 years.

Complete Collision repair facillity in the Houston area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,563)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kevin was awesome with updating us weekly about our outstanding parts order and then once the car was in the shop.

Likely to Recommend

Great service and experience.

Repair Quality

Ruben Delgado was great to work with to get my car fixed. He kept me informed of the process of my car repair.

Customer Service

It was easy to call Ruben and get answers about the status of my car repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Chris was outstanding in his communication during the repairs

Returned Clean

My Experience

no nonsense, just took vehicle in and they arranged for a rental, and most importantly they kept me informed of progress being made. the staff is overly friendly and concerned about customer service.

Likely to Recommend

I have referred at least 3 neighbors and two family members, I have reason to believe that they are all satisfied with the work done

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Chris did an awesome job! He kept me updated throughout the entire car repair process and was very friendly and professional. This is my second time getting work done here, and both experiences have been amazing. Five stars for sure!

Customer Service

Likely to Recommend

I even had a coworker ask about the shop because he wants to get some work done on his truck. I gave him the information and told him to ask for Reuben.

Repair Quality

My vehicle was returned to me in such a good condition that it looked like it was never even in an accident. Even a few of my friends remarked that it looked as if nothing had happened to it. The work was done quickly and that limited the time I was without my car and that meant a lot to me. I am very satisfied with the work done by US Auto Connection.

Customer Service

Everyone I had an exchange with was very helpful and courteous, but Reuben stood out as my handler because he was always available whenever I needed assistance or had any questions. He pointed out a few things about the damage to my vehicle that I had not noticed in my own inspection of its condition. He went above and beyond in his attentiveness to my personal situation and in the repair process on my vehicle. I am grateful to him for such care.

Returned Clean

Likely to Recommend

Repair Quality

Always beautiful work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Kept updated on repair progress and completion date.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kudos to the entire team at US Auto Connection!!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Mike was very helpful and got the car moved in and job done in very quick time!

Customer Service

Mike was very friendly and helpful in getting the truck quickly repaired and delivered back.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonderful service and job quality!

Customer Service

Transparent, kind, respectful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service