Us Auto Connection

4.9 (2,569reviews)
97%
1017 W 20th,  Houston,  TX  77008
Bot
Shop AssistantSparkles

In operation 28 years.

Complete Collision repair facillity in the Houston area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,569)

My Experience

We were terrifically impressed with the care and speed with which you repaired our car Kevin Russell kept us informed of the progress and made the entire experience as easy as having a wreck repaired can be. He is top notch and the workmanship of the repair team is excellent. The loaner car from Enterprise and their convenience was also great.

Likely to Recommend

Absolutely would suggest your shop to anyone we know.

Repair Quality

Everyone connected did a terrific job. Kevin kept us informed and the process was very professional.

Customer Service

Absolutely top rated. Thanks for making a stressful situation much easier to navigate.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Absolutely the only place I take my vehicle for paint and bodywork. They do quality work and stand behind it 100%. Great communication all through the process too. Highly recommend!

Likely to Recommend

Only shop I would trust!

Repair Quality

Very satisfied as always.

Customer Service

Great communication through out the process.

Returned Clean

Likely to Recommend

Repair Quality

Beyond exceptional service and craftsmanship.

Customer Service

David was beyond amazing.

Returned Clean

Likely to Recommend

I wouldn’t recommend anyone else. This is a business I can count on.

Repair Quality

Completely satisfied with the repair.

Customer Service

David and the crew took great care of us, from drop off to pick up.

My Experience

What a job U S Auto Connection did for me, my truck looked like it did the day it rolled off the showroom floor. I couldn't be happier.

Likely to Recommend

All ready have. That's how I heard about you in the first place and I saw your work firsthand

Repair Quality

The repairs made to my truck made it look new again. I was very pleased with the entire process from start to finish.

Customer Service

Ruben was fantastic. He kept me updated on my entire process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ruben and the team were amazing from day one, ensuring I had the best experience possible. I could not be more grateful and more satisfied with the repairs to my vehicle. It looks brand new!

Customer Service

Returned Clean

My Experience

Ruben was the best! I am very pleased with how my car came out!

Likely to Recommend

Repair Quality

The service took way too long starting with miscommunication of getting my car there. It sat in the tow yard for several days. I do have to say that I appreciate the extreme attentiveness to the quality of the work.

Customer Service

Kevin was great! His updates were pretty timely. He did a good job with delivering news that was unpleasant also.

Returned Clean

Likely to Recommend

Definitely would recommend

Repair Quality

They did an Amazing job.

Customer Service

Chris was great kept me updated through the entire process. Answered any and all questions I had.

My Experience

The center chime pieces of the hub caps are missing. Also some pins to keep the undercover wasn’t ready yet. The gas tank wasn’t full. I guess I’m frustrated because you’ve had the car since November. Mary

Likely to Recommend

Repair Quality

Reuben was fantastic and has always patiently answered my questions. There was one part that is ordered, when it’s comes in and they install it. Thank the Lord it’ll be over.

Customer Service

Still waiting on 2 parts.

Returned Clean

My Experience

Unexpected charge at pick up because of a dispute between US Auto and progressive.

My Experience

Timely, friendly and quality work

Likely to Recommend

Repair Quality

Service was good. Was a long drawn out process. Car was assembled and reassembled 4 or 5 times to redo places that were missed originally. This made the process take a lot longer than anticipated.

Customer Service

Communication was good process just took too long.

Returned Clean

Likely to Recommend

Repair Quality

Customer service with Chris was superior. Excellent communication and time lines.

Customer Service

My Experience

Clear and consistent communication, professional staff, repairs looked great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great communication and service.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Your rep Mr Chris Bostick did a great job. He is a real asset for your company.

Returned Clean