Valley Collision West Valley
In operation 8 years, 4 years at this location.
Valley Collision is a full service body and paint facility. Our staff is I-Car and ASE certified. Our passion is repairing vehicles to pre accident condition with all the correct tools and procedures.
- Free Estimates
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Good
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Fair condition
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at Valley collision was so kind and communicative, making an inconvenient situation much more tolerable. Ellen did a great job at explaining everything from the start and keeping us updated throughout. The text updates were super helpful and so was the easy coordination with the rental car office. You can tell that teamwork is a top priority for this car shop! I’d recommend to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
There are a couple of small scuff marks on the tailgate that got missed, but everything else was great!
My Experience - 0.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Valley collision made my car look beautiful when I picked it up it looked brand new inside and out, in fact I almost didn't recognize it. They even went the extra mile when I was concerned about my Bluetooth to help troubleshoot and guide me as to where I needed to go.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jesse Reynolds was honest and caring about my car and happiness with their service. Jesse and the company took good care of my car while it was in their service. I will go back to them with all my vehicles to get body work done. Also, I will recommend their service to all my family and friends.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality service here is number one priority. Thank you Jesse and Team for taking care of me
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend 100%
Repair Quality - 5.0/5.0 -
Very efficient. I didn’t have an appointment when I dropped off my car and they were able to accommodate me. They keep you up to date on the progress of the repair and they are fast.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and efficient. Handled all correspondence and transactions with rental and insurance companies. Absolutely no hassle and a very good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Communication Jess Reynolds was amazing updates right on estimate time . Excellent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your text kept me updated and finished earlier than estimated thanks
My Experience - 5.0/5.0 -
Everyone was so nice,Ellen explained all the details to me in a way I understand & felt comfortable with Thank you
Likely to Recommend - 5.0/5.0 -
I already told a few people.
Repair Quality - 5.0/5.0 -
Everyone there was very nice ,and explained what was going to be done in a way I could understand.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10. Thank you. This is the 3 time we have used you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate everyone's kindness in the process.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
My car sat for a month without being looked at. Otherwise they were great.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
If we ever need body work done on one of our cars, we will definitely choose Valley Collision, West Valley. Thank you for excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer care, no delays, would recommend them and use them again, if needed.
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the job it got done Very fast and it looks like new great job to all the team involved in getting my truck back Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great