Van 8 Collision

5.0 (114reviews)
100%
23670 Ryan Rd,  Warren,  MI  48091

Van 8 Collision is a full service collision repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (114)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent Job and Excellent people

My Experience

The Van 8 Team did a fantastic job repairing my 2021 Acadia Denali many thanks to Elizabeth for making sure everything was completed and repaired on-time Ken Jamison

Likely to Recommend

Repair Quality

Great genuine people, I’d like to believe at least….the communication was just not there, i had rental coverage and waited two months for my car to get in there because Elizabeth misunderstood and thought I needed one of their loaner cars…on top of that, she gave an estimate of about two-three weeks for my car to be done when indeed it was actually a month and had to extend my rental coverage. I’m not sure what the issue was to prolong the delay but the communication could’ve been better on their end. I felt like I was hassling them for a simple reply or call back. Don’t get me wrong, My car looks like new again but the communication on delays was much of an inconvenience. I do appreciate the great work done by them though! Just expect waits and minimal communication.

Customer Service

Great genuine people, I’d like to believe at least….the communication was just not there, i had rental coverage and waited two months for my car to get in there because Elizabeth misunderstood and thought I needed one of their loaner cars…on top of that, she gave an estimate of about two-three weeks for my car to be done when indeed it was actually a month and had to extend my rental coverage. I’m not sure what the issue was to prolong the delay but the communication could’ve been better on their end. I felt like I was hassling them for a simple reply or call back. Don’t get me wrong, My car looks like new again but the communication on delays was much of an inconvenience. I do appreciate the great work done by them though! Just expect waits and minimal communication.

My Experience

Y’all are rude slow and uncompromising I sure hope it wasn’t because I’m black

My Experience

Real good job!

My Experience

The rental that was supplied to us had subpar windshield wipers that were not working effectively. In Michigan winter, that's dangerous. The snow/rain already made visibility difficult and the wipers just smearing the precipitation around made it even moreso. When we called in to ask about replacement windshields, we were told that they can't replace them, but will put in an order and give us a call when they came in. No call was given. It's fine if the item never came in, but communication from Van 8 is very poor. The text updates from the repair center were not accurate and very sparse. Oftentimes we were the ones to call in and ask for updates. My main concern is the communication. The work they did on our vehicle was wonderful and commendable! However the communication is lackluster.

My Experience

You did a great job. You were able to get it drivable while we waited for parts, so I would not be without a car. Thank you.

Likely to Recommend

Repair Quality

Customer Service

You did a great job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work. My car looked great. Staff is super friendly!! Will recommend for sure!!

Likely to Recommend

Definitely will recommend

Repair Quality

Car looked great. Van 8 went over and beyond what I expected.

Customer Service

Great customer service!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

For doing a great work and staying in contact turn the whole time

Repair Quality

Excellent service

Customer Service

Great service and excellent work well done

My Experience

Polite & professional. Your team went above and beyond in their quality of workmanship and level of customer service! Every part of the process was communicated and they did everything they said they would do and more! Thank you!

Likely to Recommend

Repair Quality

I appreciated the polite professionalism and excellent communication I experienced while my car was being repaired.

Customer Service

My Experience

They did very good job. Car looks as good as new. Elizabeth was very nice to work with. I would recommend this place to others.

Likely to Recommend

Repair Quality

Customer Service

My Experience

You all are amazing!! My vehicle looks better than when I first bought it last year. I am so happy I had your team repair my vehicle. I will recommend your company to anyone who may have to have their vehicle repaired! Thank you for everything! You all went above and beyond my expectations! Sheri Conklin

Likely to Recommend

Several family members and myself will only use van 8 for any collision repair needs. Best in the business!!!

Repair Quality

Customer Service

Above and beyond satisfied

Likely to Recommend

Repair Quality

Customer Service

My Experience

you always do an excellent work . God bless you