Crash Champions #0298 Ferndale

4.9 (2,349reviews)

98%

(248) 965-6567

23222 Woodward Ave, Ferndale, MI 48220

98%

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23222 Woodward Ave
Ferndale, MI 48220

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About Crash Champions #0298 Ferndale

See Photos

23222 Woodward Ave
Ferndale, MI 48220

Get Directions Website Email

Schedule an appointment at Crash Champions #0298 Ferndale

Book Appointment

Apply for Financing

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,349)

Sort By:
Newest
Rating

2,075 Customers Rated

5 Stars

79.6% Complete

(1870)
4 Stars

5.2% Complete

(122)
3 Stars

1.3% Complete

(31)
2 Stars

0.9% Complete

(20)
1 Star

0.3% Complete

(8)
< 1 Star

1% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as excellent, professional, and exceeding expectations - often completed ahead of schedule. Many highlighted the thorough and proactive communication, appreciating regular text and phone updates that kept them informed throughout the repair process. Timeliness was a strong point, with numerous customers noting their vehicles were completed earlier than promised. A few customers noted occasional delays due to parts ordering or holiday schedules, and one mentioned a concern about recalibration after repairs, as reflected directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Communication

"Excellent and perfect repair and $1000 less than the dealership quote! So so grateful!!"

"I cant even tell anything happened to my car, Crash Champions restored it perfectly."

"Perfect repair, it looks fantastic!"

"The repair was done well and to our complete satisfaction."

"... informative. You cant ask for much more than that. Oh, and the car repairs look great!" Read more

"I got both text messages and phone calls throughout the entire process. It was this level of communication that ..." Read more

"The communication with updates was very much appreciated. Also the extra customer service of delivering my ..." Read more

"... process. I never needed a question answered because I was updated throughout the repair by text. Car looks almost better then when I first bought ..." Read more

"Customer service , professionalism, communication, and the work itself was incredible. The job was completed in a timely manner and I loved ..." Read more

"Excellent professional customer service! I was kept informed with updates to the status of my car repair. My car was repaired in a very timely manner and ..." Read more

Service Quality
Communication

Service Quality
Communication

"Excellent and perfect repair and $1000 less than the dealership quote! So so grateful!!"

"I cant even tell anything happened to my car, Crash Champions restored it perfectly."

"Perfect repair, it looks fantastic!"

"The repair was done well and to our complete satisfaction."

"... informative. You cant ask for much more than that. Oh, and the car repairs look great!" Read more

"I got both text messages and phone calls throughout the entire process. It was this level of communication that ..." Read more

"The communication with updates was very much appreciated. Also the extra customer service of delivering my ..." Read more

"... process. I never needed a question answered because I was updated throughout the repair by text. Car looks almost better then when I first bought ..." Read more

"Customer service , professionalism, communication, and the work itself was incredible. The job was completed in a timely manner and I loved ..." Read more

"Excellent professional customer service! I was kept informed with updates to the status of my car repair. My car was repaired in a very timely manner and ..." Read more

Josephine (Jeep owner) reviewed 8/10/26

Gregory (Toyota owner) reviewed 8/10/26

Looks great

Staff was very helpful

Gerald (Jeep owner) reviewed 8/8/26

My wife is very happy

Samuel (Honda owner) reviewed 8/7/26

You guys are incredible

Jennifer (Dodge owner) reviewed 8/5/26

I really appreciated the timely and consistent communication about the status of my car. The thorough cleaning of my car inside was a terrific bonus for me. Plus your relationship with enterprise where u just dropped off my rental and you returned it for me. Great service amidst a very busy workload! Well done.

Carole (Dodge owner) reviewed 8/3/26

Great work and fast service

Laketa (Chevrolet owner) reviewed 8/3/26

The customer service was great only complaint my seats were full of shop dust and when I got home I had dust all over my clothes.

Tyrone (Jeep owner) reviewed 7/31/26

Jon (Kia owner) reviewed 7/31/26

Everything about crash champions was a great experience. Especially with all the updates about my vehicle.

Yan (Toyota owner) reviewed 7/30/26

I’m very disappointed that the repairs took 3 months to complete. It was extremely inconvenient. If timing was going to take that long, I would have preferred to be notified up front versus a week to week change that lasted multiple months. The text were helpful but just took too long.

I would not recommend due to constant delay in completion.

3 months for repair is way too long

Christina (Mazda owner) reviewed 7/29/26

Roberto (Jeep owner) reviewed 7/28/26

Zachary (Toyota owner) reviewed 7/27/26

It's terrible when done and expected to jump to get the car. We work too

Leslie (Hyundai owner) reviewed 7/27/26

Rose (Chevrolet owner) reviewed 7/27/26

Excellent service and communication. Thank you

Great job. Wonwonderful communication

Great job. Wonderful communication

Wesley (Land Rover owner) reviewed 7/27/26

Linda (Chevrolet owner) reviewed 7/27/26

Very pleasant experience, everyone was so kind. .y car looks great.

Kelley (Kia owner) reviewed 7/23/26

They were very kind and let me know every step of my car repair process! Definitely will be coming back.

Nettie (Ford owner) reviewed 7/20/26

Milton & Beverly (Dodge owner) reviewed 7/20/26

Everyone was friendly, helpful and follow through was outstanding

Theresa was friendly, informative and thorough

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view more shops in: Ferndale | 48220

Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Crash Champions #0298 Ferndale

Schedule an appointment at Crash Champions #0298 Ferndale

Explore easy payment plans powered by Sunbit

About Crash Champions #0298 Ferndale

Schedule an appointment at Crash Champions #0298 Ferndale

Reviews (2,349)

2,075 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 0.5/5.0 -

Repair Quality - 4.0/5.0

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0