Van Eck Auto Body
Van Eck Auto Body is a full service collision repair facility, servicing all makes and models. We work with ALL insurance companies, and are direct repair for most. We are open until 5:00 PM Monday - Thursday, and 12PM on Friday, We are family owned and operated and have been servicing West Michigan for over 30 years
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 12:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly. Love that the are certified for Ford repairs and other OEMs. That illustrates the level of commitment they have serving their customers
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was done on time and right on budget as well. Thanks!
Likely to Recommend - 5.0/5.0 -
Everything looks great
Repair Quality - 5.0/5.0 -
Everything was done on time and quoted price.
Customer Service - 5.0/5.0 -
In and out fast. No hassle at all.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have recommended VanEck to many others over many years!
Repair Quality - 5.0/5.0 -
Always extremely satisfied with VanEck!
Customer Service - 5.0/5.0 -
Very kind and caring ownership and staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very customer friendly process, everything completed on time, excellent quality.
Customer Service - 5.0/5.0 -
Friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My husband and I talked with the owner when we dropped off our car. He really helped us understand the process needed to fix our car. He was very clear and we felt confident they would do a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend! Thanks for the great service!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rxcellant job and very reasonable lenght of time in shop. Well done.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Repair work was decent except an area that of scratches I thought would be removed from buffing or repair on wheel fender.
Customer Service - 2.5/5.0 -
I was given a schedule on when to bring the vehicle in. I was told you were two weeks out and the date given to me was not under any pressure. I had vehicle at your facility when requested on May 11. During estimate I was told the work wound take five days which was reasonable. I added a note to early drop off envelope to give me accurate time of when work would be completed and was now told 12 days which was a concern and I questioned why and was informed because estimate underestimated labor which I found hard to believe but accepted the 12 days. In May 14th I was contacted and told a. Update that still waiting to get car in to start. I informed advisor I was given date by Van Eck of May 11 that I did not request or place pressure to get and now after three days car still waiting to be started. This troubled me and I informed I would come pick up vehicle and take it to another body shop for work I was paying out of pocket for. I notified my son was getting married May 23 in Lowell and if car found not be guaranteed by May 21 I wanted to come get it and find another bodyshop. A short time later I was told car was being pulled in and wound be done on 21st. On May 20th at 4:50pm 10 minutes before you closed I was informed work was complete and I could come get it. I was also informed that unless I paid by check I wound have to pay an additional 4% for use of any card which I was never informed of at estimate. I felt the overall work was priced high but I decoded to use you because I had seen you grow and build your new building. Your reviews said you had fair pricing and were very honest. I did not experience this and overall felt mislead either deliberately or not I cannot say. I hope is was not. The scratches that did not get repaired I will find another way to solve because at this time I really do not have a positive feeling although no major complaints of your work. I will not write a negative review on Google because I don’t want to harm hint business but for this survey my overall experience was not pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
They did an amazing job! The car looks brand new. Color matching and blending is great. Super happy!
Customer Service - 5.0/5.0 -
Communication and coordination was excellent. They finished on time as well b
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have recommended, good people and great work.
Repair Quality - 5.0/5.0 -
Repair looks great, very satisfied.
Customer Service - 5.0/5.0 -
Throughout the process there has been very good communication.