Venice Toyota
In operation 27 years.
WE REPAIR ALL MAKES AND MODELS WE ACCEPT ALL INSURANCE COMPANY CLAIMS I-CAR GOLD SHOP TOYOTA CERTIFIED HONDA CERTIFIED PRO-FIRST
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I was very distraught over having to bring my car in to be repaired. I was assuming that it was going to be totaled. However, Donna & Nina, in the collision repair center were so kind & caring! It meant so much to me that Donna called me to reassure me that my car was fixable. Thank You so much for fixing my car for me. My independence is so important to me!
My Experience - 5.0/5.0 -
The Toyota service was excellent. The lady at the collision center was very nice and very helpful. The people that worked on my car did an EXCELLENT job. I am really satisfied with Toyota service department and staff that I will recommend Toyota to my friends. The department did an outstanding job and the lady that worked with me did an outstanding job .
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
I have a mark still where it was supposed to be fixed. A dent painted over. It is such a hassle to get there for me and rental needed to have it fixed again. Never mind time off work. I am unsure why it was given to me that way. No quality checks I guess.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was done quickly and professionally Staff was outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job was well done. Donna was always available for questions. Very friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Wouldn’t take it back again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new! The work is exceptional and was completed in less time than originally estimated. I’d definitely recommend Venice Toyota for body work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was excellent. Very good communication by the office staff as to timing of the appointment as well as completion time. Very happy with our entire experience. Thanks!
My Experience - 0.0/5.0 -
At the end the repair looks nice but my initial appointment was in December 2022. Date repair should have taken place was 5/8/23 but I got a phone call the week before saying “we will call you whenever” which ended up being almost 3 months later. If I’d kept my original estimate with Calibre Collision it would have been repaired in March-April.
My Experience - 5.0/5.0 -
My car had unusual non-accident damage. Everyone was professional and helpful. Donna was especially helpful and patient answering all my questions about insurance claim. Also, the close proximity of Enterprise for a rental is an added bonus. Ease of pickup and drop off is very convenient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was great. Donna was especially helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Like I say other than the wait time I have no complaints so far
Repair Quality - 5.0/5.0 -
Have only had the 2 day the body work look great the detail shop did a outstanding job my only issue was how long it took 2 days short of 4 months but from what I can see so far the looks great
Customer Service - 5.0/5.0 -
Donna was really great to deal with considering i keeped asking when will my car be done